Onsite Technical Support Specialist

4 weeks ago


Cleveland, Ohio, United States The Dignify Solutions LLC Full time
Key Responsibilities:

Troubleshoot and resolve complex technical issues with computer systems and software
Provide technical support for Microsoft Active Directory and Office 365 concepts and administration
Collaborate with clients to resolve incidents and service requests in a timely manner
Perform imaging and reimaging of PCs, as well as hardware and software maintenance and support
Conduct hardware and software troubleshooting and repair

Requirements:

Strong computer skills and ability to troubleshoot complex problems
Experience with Citrix and Microsoft Remote Desktop concepts and administration
Knowledge of DHCP, IP routing, VPN, and firewall concepts
Ability to communicate effectively with clients and team members

About The Dignify Solutions LLC:

The Dignify Solutions LLC is a leading provider of IT support services. We are committed to delivering high-quality technical support to our clients.

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