LPN Referral Coordinator

6 days ago


Easley, South Carolina, United States Patriot Hospice Full time
Job Title: LPN/Referral Coordinator

At Patriot Hospice, we are seeking a skilled LPN/Referral Coordinator to join our team. As a key member of our admissions team, you will play a critical role in ensuring the smooth referral process for our patients.

Key Responsibilities:

  • Coordinate and maintain ongoing tracking and documentation of referrals and admissions for Hospice and Palliative services.
  • Receive and document patient referrals, following the referral process to determine admission criteria.
  • Collaborate with patients, families, Medical Directors, and Admission Teams to initiate the admission process through timely and professional communication.
  • Ensure complete and accurate registration, including patient demographic and current insurance information.
  • Assemble information concerning patient's clinical background and referral needs, providing appropriate clinical information to specialists and physicians as needed.
  • Present necessary medical information, such as history, diagnosis, and prognosis, to maximize reimbursement to the company.
  • Review details and expectations about the referral with patients as needed.
  • Assist patients in problem-solving potential issues related to the healthcare system, financial or social barriers.
  • Coordinate admission nurse assignment with Area Manager (Lead Nurse).
  • Conduct educational visits/calls whenever needed.
  • Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns.
  • Ensure that referrals are addressed in a timely manner, including after hours and weekends as needed.
  • Maintain referral log and area census spreadsheet.
  • Coordinate Palliative/Physician Services referrals.
  • Request Medical records and ensure all paperwork is completed, including insurance information.
  • Forward referral information to appropriate Palliative staff member.

Requirements:

  • Must have at minimum an LPN license.
  • Must have 3-5 years of experience.
  • Must have hospice or hospital experience.


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