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Banking Supervisor

2 months ago

Cleveland, Ohio, United States Dollar Bank Full time
Job Title: Personal Banker Supervisor, Central Region

We are seeking a highly motivated and experienced Personal Banker Supervisor to join our Central Region team at Dollar Bank. As a key member of our Regional Banking Team, you will be responsible for supporting multiple branches within our Central Market.

Key Responsibilities:
  • Build strong relationships with customers by engaging in a consultative sales approach and utilizing relationship building skills taught through Dollar Bank's training program.
  • Educate customers on ways to utilize technology in branch, online, or mobile, and assist in training and development of new employees within the bank.
  • Utilize sound decision-making skills while balancing customer service and financial loss, and adhere to all established branch operational processes and procedures.
  • Learn how to open and close branches, and assist in managing branch operations.
Requirements:
  • High school diploma/GED required.
  • One year demonstrated track record of achieving sales goals, with either a College (Associate's) degree or a minimum of 2 years demonstrated ability to deliver outstanding customer service in financial services or retail industry.
  • Leadership demeanor required, with excellent written and verbal communication skills, including professional grammar and demeanor.
  • Ability to travel as needed to training, with a valid driver's license and access to a reliable vehicle.
Benefits:

Full-time employees are eligible for a comprehensive benefits package, including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.

Please visit our website for more information on our benefits package.