Finance Customer Service Representative
2 weeks ago
We are seeking a skilled customer service representative to provide exceptional support to our banking clients. In this role, you will be responsible for handling incoming calls, addressing customer inquiries, and resolving issues related to banking products and services. The ideal candidate will possess strong communication skills, a customer-centric mindset, and a passion for helping others.
- Provide top-notch customer service to banking clients via phone.
- Assist customers with account inquiries, including balances, transactions, and statements.
- Resolve customer concerns related to online banking, debit/credit cards, and transactions.
- Offer information on bank products such as checking and savings accounts, loans, and credit cards.
- Process account updates, including address changes, stop payments, and new product enrollments.
- Escalate unresolved issues to the appropriate department or supervisor for further action.
- Maintain a high level of professionalism and empathy while handling customer concerns.
- Meet or exceed call handling and customer satisfaction metrics.
- Accurately document customer interactions in the bank's system.
- Stay informed about bank policies, procedures, and regulations to provide accurate information.
Requirements:
- 2 years of experience in customer service or a related field.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet performance metrics.
What We Offer:
- A comprehensive benefits package, including health insurance and a 401(k) plan.
- A competitive salary and opportunities for professional growth and development.
- A dynamic and supportive work environment.
About Randstad:
- We are a world leader in matching great people with great companies.
- We are committed to diversity, equity, and inclusion in the workplace.
- We offer a comprehensive benefits package and opportunities for professional growth and development.
Equal Opportunity Employer:
- We are an equal opportunity employer and welcome applications from diverse candidates.
- We are committed to creating a workplace that is free from discrimination and harassment.
-
Customer Service Representative
2 weeks ago
Cleveland, Ohio, United States Veterans Canteen Service Full timeCustomer Service RoleWe are seeking a Customer Service Representative to join our team at the Veterans Canteen Service. As a Customer Service Representative, you will provide exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide customer service to our customers in a fast-paced environmentAssist...
-
Customer Service Representative
2 weeks ago
Cleveland, Ohio, United States The Sherwin-Williams Company Full timeJob Summary:The Sherwin-Williams Company is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and order management support to external and internal customers and brands through various communication mediums.Key...
-
Finance Customer Service Representative
3 weeks ago
Cleveland, Ohio, United States Randstad Full timeWe are seeking a highly skilled Customer Service Agent to provide exceptional support to our clients' banking customers. In this role, you will be responsible for answering incoming calls, addressing customer inquiries, and resolving issues related to banking products and services. The ideal candidate will have strong communication skills, a customer-centric...
-
Customer Service Representative
3 weeks ago
Cleveland, Ohio, United States Cleveland Clinic Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at the Cleveland Clinic. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our patients and families.Key Responsibilities:Answer and process inbound calls in a timely and professional...
-
Customer Service Representative
4 weeks ago
Cleveland, Ohio, United States Westrock Full timeCustomer Service RepresentativeAt Westrock, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for:Key Responsibilities:Receiving and processing routine customer orders, inquiries, and/or customer issues related to ordersMaintaining ongoing relationships with...
-
Customer Service Representative
4 weeks ago
Cleveland, Ohio, United States FASTSIGNS Full timeCustomer Service Representative at FASTSIGNSAs a Customer Service Representative at FASTSIGNS, you will be the initial contact with current customers and prospective customers. Your role will involve working with customers in various ways, including email, telephone, in-person, and at their place of business.Key Responsibilities:Build long-lasting...
-
Customer Service Representative
3 weeks ago
Cleveland, Ohio, United States Stout Full timeJob Title: Customer Service RepresentativeAt Stout, we're dedicated to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in providing top-notch support to our clients.Job Summary:We're seeking a highly skilled and empathetic individual to join our team as a Customer Service Representative. In this...
-
Customer Service Representative
2 weeks ago
Cleveland, Ohio, United States Westrock Full timeCustomer Service Role at WestrockAs a Customer Service Representative at Westrock, you will be responsible for receiving and processing routine customer orders, inquiries, and issues related to orders. You will maintain ongoing relationships with multiple customers and sales staff, providing pricing, inventory availability, and production schedule...
-
Customer Service Representative
1 month ago
Cleveland, Ohio, United States Firefighters Community Credit Union Full timeOur OpportunityWe're seeking a dedicated Member Contact Center Representative to join our team at Firefighters Community Credit Union. This role is located at our Member Contact Center on St. Clair Ave, Cleveland, OH, 44114.About UsWe believe people are more than just their credit score. Our credit union offers a warm, family environment while providing...
-
Customer Service Representative
2 weeks ago
Cleveland, Ohio, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeWe are seeking a customer-focused individual to join our team as a customer service representative. Key responsibilities include answering phones, taking orders, and providing exceptional customer service. Key Skills:• Excellent communication skills• Ability to work in a fast-paced environment• Strong problem-solving...
-
Customer Service Representative
2 weeks ago
Cleveland, Ohio, United States Chick-fil-A Full timeJoin Our TeamCustomer Service RepresentativeWe are seeking a friendly and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience. You will work closely with our team to maintain a clean...
-
Customer Service Representative
4 weeks ago
Cleveland, Ohio, United States Henrie Agency Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Henrie Agency - Symmetry Financial Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their...
-
Customer Service Representative
3 weeks ago
Cleveland, Ohio, United States Circle K Full timeStore Customer Service Representative**Job Summary:**We are seeking a highly motivated and customer-focused Store Customer Service Representative to join our team at Circle K. As a Store Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales...
-
Customer Service Representative
4 weeks ago
Cleveland, Ohio, United States State Farm Insurance Full timeCustomer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with inquiries, complaints, and policy changes in a...
-
Customer Service Representative
2 weeks ago
Cleveland, Ohio, United States Tremco Construction Products Group, Inc. Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing orders, and ensuring timely shipment of products.Key...
-
Customer Service Representative
2 weeks ago
Cleveland, Ohio, United States PNC Full timeJob DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail banking team, you will be responsible for providing exceptional customer service, processing customer transactions, and educating customers...
-
Customer Service Representative
3 weeks ago
Cleveland, Ohio, United States Goodwill Industries of Gr. Cleveland & East Central Ohio Full timeJob DescriptionWe are seeking a Customer Service Representative to join our team at Goodwill Industries of Greater Cleveland & East Central Ohio. As a Customer Service Representative, you will be responsible for providing excellent customer service to all Goodwill patrons, vendors, and associates.You will handle transactions, promote agency programs, and...
-
Customer Service Representative
4 weeks ago
Cleveland, Ohio, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job OpportunityAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a warm welcomeTake customer orders using our technology...
-
Customer Service Representative
1 month ago
Cleveland, Ohio, United States Waterway Carwash Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Waterway Carwash. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for every customer who visits our...
-
Customer Service Representative
2 months ago
Cleveland, Ohio, United States Chick-fil-A Full timeAbout the RoleWe're seeking friendly and enthusiastic individuals to join our Front of House Team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and welcoming environment.Key...