Wine Tasting Room Representative

1 week ago


West Chester, Pennsylvania, United States Turks Head Wines Full time
About Us

Turks Head Wines is a premier wine tasting room located in West Chester, PA 19380.

Job Description

The Guest Experience Coordinator position is responsible for managing reservations, providing customer service, and ensuring a seamless guest experience.

Responsibilities

  • Manage bookings, either in person or through the Tock reservation platform
  • Provide waiting times to guests who are not pre-booked
  • Create a friendly, warm atmosphere for guests that are in line or waiting to be seated
  • Provide personalized service and assistance for large parties of guests and VIPs
  • Collaborate with other team members to ensure smooth operations
  • Ensure cleanliness and hygiene standards are met in the front of house area
  • Assist with the opening and closing of the tasting room

Requirements

  • 18+ years old
  • Must be willing to work weekends
  • Able to stand, walk, and talk for extended periods as job duties require
  • Be able to function within a team-based environment

Benefits

  • $25-$35 per hour (dependent on experience)
  • Employee discount


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