Wine Tasting Room Representative
1 week ago
Turks Head Wines is a premier wine tasting room located in West Chester, PA 19380.
Job Description
The Guest Experience Coordinator position is responsible for managing reservations, providing customer service, and ensuring a seamless guest experience.
Responsibilities
- Manage bookings, either in person or through the Tock reservation platform
- Provide waiting times to guests who are not pre-booked
- Create a friendly, warm atmosphere for guests that are in line or waiting to be seated
- Provide personalized service and assistance for large parties of guests and VIPs
- Collaborate with other team members to ensure smooth operations
- Ensure cleanliness and hygiene standards are met in the front of house area
- Assist with the opening and closing of the tasting room
Requirements
- 18+ years old
- Must be willing to work weekends
- Able to stand, walk, and talk for extended periods as job duties require
- Be able to function within a team-based environment
Benefits
- $25-$35 per hour (dependent on experience)
- Employee discount
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