People Solutions Manager

2 weeks ago


Boston, Massachusetts, United States PTC Full time
About the Role

We are seeking a highly skilled and experienced People Solutions Manager to join our team at PTC. As a key member of our Global People Solutions organization, you will be responsible for overseeing the day-to-day operations of the Americas People Solutions team, leading multiple team members, and ensuring consistent high-quality service delivery.

Key Responsibilities
  • Lead and manage a high-performing People Solutions team, providing guidance and support to team members to achieve their goals and objectives.
  • Develop and implement strategies to improve employee engagement, retention, and overall employee experience.
  • Collaborate with other People Solutions management to calibrate and coordinate interregional support in a globally integrated People Solutions function.
  • Partner with relevant People Team COE experts, HR Business Partners, business leaders, and service provider points-of-contact to ensure seamless service delivery.
  • Monitor, audit, and address Americas People Solutions Team workloads, workload volume, and team/individual workload outputs to maintain high-performance and a culture of continuous improvement.
Requirements
  • 6+ years in a high-performing HR role, with at least 4 years in a customer-facing role.
  • 2+ years of team management experience.
  • 2+ years of training and developing others.
  • Demonstrated ability to problem-solve and resolve issues of varying complexities using multiple HR systems.
  • Broad spectrum HR knowledge and HR system fluency.
  • Excellent communication and interpersonal skills.
  • Undergraduate college degree in HR, Business Administration, or related field.
  • Basic understanding of relevant regional/local labor laws and requirements.
  • Intermediate to advanced experience in Microsoft Office products.
About PTC

PTC is a global company that values and respects all identities, cultures, and perspectives. We strive to create an inclusive environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. We are proud to be an Equal Opportunity and Affirmative Action Employer, welcoming applicants from all backgrounds and hiring without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.



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