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Beverage Operations Manager

2 months ago

Gary, Indiana, United States Hard Rock Full time

Job Summary:

We are seeking a highly skilled Beverage Department Supervisor to join our team at Hard Rock. As a key member of our operations team, you will be responsible for ensuring the efficient and effective operation of the Beverage Department, providing a positive guest experience.

Key Responsibilities:

  • Assist in the management of the Beverage Department to maintain high standards of quality and service.
  • Inform management of guest needs and preferences, and provide special recognition to frequent guests.
  • Maintain awareness of services, promotions, and events offered at the facility, and inform guests of relevant information.
  • Handle team member and guest concerns and disputes in a timely and professional manner.
  • Collaborate with other departments to ensure seamless operations and excellent guest service.

Requirements:

  • Previous experience in a beverage or hospitality management role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.