DeKalb County Service Associate
6 days ago
We are seeking a highly skilled Customer Service Representative to join our team at DeKalb County. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.
Key Responsibilities- Provide customer service via phone, email, and in-person interactions
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Analyze customer accounts and resolve billing errors and discrepancies
- Enter new accounts, connections, and work orders into department computer systems
- Provide daily support and training to billing system personnel on technical and customer service issues
- High school diploma or equivalent required
- One year of experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- A competitive salary range of $17-22/hour
- A comprehensive benefits package
- Opportunities for professional growth and development
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Heavy Equipment Operator
6 days ago
Decatur, Illinois, United States DeKalb County Full timeJob SummaryThis is a challenging and rewarding opportunity to join the DeKalb County team as a Heavy Equipment Operator. As a key member of our operations team, you will be responsible for operating a variety of heavy equipment, including excavators, bulldozers, and graders, to perform tasks such as excavation, grading, and hauling materials.Key...
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Decatur, Illinois, United States DeKalb County Full timeJob SummaryThis is a challenging and rewarding opportunity to join the DeKalb County team as an Electrical Installation Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the safe and efficient operation of electrical systems in County buildings and facilities.Key ResponsibilitiesPerform electrical...
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Crew Worker
4 days ago
Decatur, Illinois, United States DeKalb County Full timeJob SummaryThis is a challenging and rewarding opportunity to join the DeKalb County team as a Crew Worker. As a key member of our public works crew, you will play a vital role in maintaining and improving our county's infrastructure, ensuring the safety and well-being of our residents.Key ResponsibilitiesPerform manual labor in support of construction,...
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DeKalb County Aviation Pilot
6 days ago
Decatur, Illinois, United States DeKalb County Full timeJob SummaryThis is a challenging and rewarding opportunity to join DeKalb County as a Police Helicopter Pilot. As a key member of our aviation team, you will be responsible for flying helicopters as pilot-in-command or second-in-command in departmental aircraft for law enforcement-related missions, searches, or disaster assessment.Key ResponsibilitiesBriefs...
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DeKalb County Grounds Maintenance Specialist
6 days ago
Decatur, Illinois, United States DeKalb County Full timeJob SummaryThis is a challenging and rewarding role that requires the ability to operate a variety of heavy equipment and vehicles to maintain and improve the grounds and infrastructure of DeKalb County.Key ResponsibilitiesOperate heavy equipment such as dump trucks, tractors, and asphalt rollers to transport and distribute materials and perform maintenance...
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Decatur, Illinois, United States DeKalb County Full timeJob Summary:The DeKalb County Water Utility is seeking a highly skilled Field Services Representative to join our team. As a Field Services Representative, you will be responsible for installing, repairing, and maintaining water meters, connecting and disconnecting water services, and performing related duties in the field.Key Responsibilities:Respond to...
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Heavy Construction Equipment Operator
6 days ago
Decatur, Illinois, United States DeKalb County Full timeJob SummaryThis is a challenging and rewarding opportunity to join the DeKalb County team as a Heavy Equipment Operator. As a key member of our operations team, you will be responsible for operating a variety of heavy equipment, including excavators, bulldozers, and graders, to perform tasks such as excavation, grading, and hauling materials.Key...
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Government Relations Liaison
6 days ago
Decatur, Illinois, United States DeKalb County Full timeJob Summary:The Public Outreach Specialist will serve as the primary point of contact for the Planning & Sustainability department, providing exceptional customer service and support to citizens of DeKalb County.Key Responsibilities:Respond to citizen inquiries, concerns, and requests in a timely and professional manner.Assist citizens with resolution of...
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Community Engagement Specialist
6 days ago
Decatur, Illinois, United States DeKalb County Full timeJob Summary:The Public Outreach Specialist will serve as the primary point of contact for the Planning & Sustainability department, providing exceptional customer service and support to citizens of DeKalb County.Key Responsibilities:Respond to citizen inquiries, concerns, and requests in a timely and professional manner.Assist citizens with resolution of...
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Procurement Associate
2 weeks ago
Decatur, Illinois, United States DeKalb County Full timeSalary: Starting at $48,000; negotiable based on experience Purpose of Classification: This classification is designed to manage the processing of purchase requisitions and orders for DeKalb County while providing administrative support to departmental staff. Key Responsibilities: The following tasks are typical for this role. The absence of...
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Animal Control Supervisor
6 days ago
Decatur, Illinois, United States DeKalb County Full timeJob Summary:The DeKalb County Animal Control Team is seeking a highly skilled and experienced Animal Control Supervisor to join our team. As a key member of our team, you will be responsible for leading and guiding less experienced animal control officers, providing technical expertise, and ensuring the effective enforcement of federal, state, and local...
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Safety and Compliance Specialist
2 weeks ago
Decatur, Illinois, United States DeKalb County Full timeJob Title: Safety and Compliance SpecialistCompany: DeKalb CountySalary Range: $50,255 - $80,911Overview:The Safety and Compliance Specialist position is essential in formulating, organizing, coordinating, executing, and assessing safety and compliance policies and programs within DeKalb County. This role is vital for safeguarding employees and ensuring...
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Electrical Installation Specialist
6 days ago
Decatur, Illinois, United States DeKalb County Full timeJob SummaryThis is a challenging and rewarding opportunity to join the DeKalb County team as an Electrical Installation Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the safe and efficient operation of electrical systems in County buildings and facilities.Key ResponsibilitiesPerform electrical...
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Safety Officer
2 weeks ago
Decatur, Illinois, United States DeKalb County Full timePosition: Security Personnel at DeKalb CountySalary Range: $33,444 - $53,845Overview:Ensure a secure atmosphere for County staff and guests.Safeguard County assets from fire, theft, and unauthorized access.Key Responsibilities:Oversee the protection of County facilities.Manage entry and exit to buildings and parking areas.Utilize security apparatus such as...
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Field Training Officer
6 days ago
Decatur, Illinois, United States DeKalb County Full timeJob Summary:The DeKalb County Animal Control Officer will serve as a team leader and field training officer for less experienced animal control officers. This role will require the ability to lead, train, and supervise staff, as well as enforce federal, state, and local codes and ordinances related to animal activities.Key Responsibilities:Serves as a team...
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Safety Officer
1 week ago
Decatur, Illinois, United States DeKalb County Full timePosition: Security Operations Specialist at DeKalb CountySalary Range: $33,444 - $53,845Overview:Ensure a secure and protected environment for County personnel and guests.Safeguard County assets against fire hazards, theft, and unauthorized access.Key Responsibilities:Oversee the security of County facilities.Regulate access and egress to buildings and...
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Maintenance Operations Coordinator
1 week ago
Decatur, Illinois, United States DeKalb County Full timeJob Title: Maintenance Coordinator for Water/Wastewater Treatment PlantsCompany: DeKalb CountySalary Range: $40,916 - $65,875Objective of the Role:The primary objective of this position is to oversee and actively participate in the maintenance of DeKalb County's water and wastewater treatment facilities, including their associated equipment and operational...
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Safety Officer
1 week ago
Decatur, Illinois, United States DeKalb County Full timePosition: Security Personnel at DeKalb CountySalary Range: $33,444 - $53,845Overview:Ensure a secure and protected environment for all County staff and visitors.Safeguard County assets from fire hazards, theft, and unauthorized access.Key Responsibilities:Oversee the security of County facilities.Manage entry and exit points for buildings and parking...
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Criminal Justice Program Coordinator
6 days ago
Decatur, Illinois, United States DeKalb County Full timeJob SummaryWe are seeking a highly skilled and compassionate Victim Support Specialist to join our team at DeKalb County. As a key member of our criminal justice program, you will provide critical support and advocacy to victims of misdemeanor crimes, ensuring their needs are met and their voices are heard throughout the investigative process.Key...
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Safety and Risk Management Specialist
6 days ago
Decatur, Illinois, United States DeKalb County Full timeJob Summary:The DeKalb County Safety Officer will be responsible for developing, organizing, coordinating, implementing, and monitoring the County's safety and loss prevention policies and programs.Key Responsibilities:Develop and conduct employee training programs to prevent, reduce, or eliminate work-related accidents and injuries.Conduct safety...