DeKalb County Water Meter Installation and Maintenance Specialist

1 week ago


Decatur, Illinois, United States DeKalb County Full time

Job Summary:

The DeKalb County Water Utility is seeking a highly skilled Field Services Representative to join our team. As a Field Services Representative, you will be responsible for installing, repairing, and maintaining water meters, connecting and disconnecting water services, and performing related duties in the field.

Key Responsibilities:

  • Respond to customer requests and complaints regarding meter operations, investigate meter conditions, troubleshoot problems, and educate customers on program policies and procedures.
  • Install, clean, maintain, and replace water meters, locate meters, and mark meter locations using maps, metal detectors, and previous location markings.
  • Connect new and re-established water services, install and connect water meters, disconnect delinquent accounts, and lock or pull meters as needed.
  • Utilize assigned vehicles to travel to and from service locations, maintain trip logs, and update customer information in departmental computer systems.

Requirements:

  • High school diploma or GED
  • Two years of experience in meter reading, installation, or maintenance
  • Valid Georgia driver's license

Working Conditions:

This position requires frequent travel to and from service locations, working in various weather conditions, and lifting heavy equipment. The ideal candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.



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