Automotive Customer Care Specialist

2 weeks ago


Clearwater, United States Dimmitt Chevrolet Full time
Join Our Team as an Automotive Service Advisor

We are looking for a dedicated Automotive Service Advisor to enhance our customer experience at our reputable dealership. This role is essential in ensuring that our clients receive top-notch service and support throughout their vehicle maintenance journey.

What We Offer:
  • Attractive compensation package
  • 401(k) plan with employer contributions
  • Comprehensive medical, dental, and vision coverage
  • Life and disability insurance options
  • Generous paid time off
  • Wellness initiatives for employees
  • Exclusive employee discounts
  • Continuous training and development opportunities
  • A supportive and enjoyable workplace culture
Your Responsibilities:
  • Professionally recommend essential products and services to our customers
  • Foster positive relationships with clients to promote satisfaction and loyalty
  • Welcome customers and gather pertinent vehicle details
  • Guide customers on vehicle maintenance according to manufacturer guidelines
  • Provide precise repair estimates to clients
  • Coordinate repair timelines with both customers and technicians
  • Conduct follow-ups with customers as per established protocols
Candidate Requirements:
  • Prior experience in a service advisor role is mandatory
  • Familiarity with General Motors and CDK systems is a plus
  • Must possess a valid driver's license
  • Clean driving record is essential
  • Ability to pass a background check and drug screening
  • Exhibit honesty, integrity, and professionalism
  • Maintain a positive attitude and strong work ethic
  • Willingness to learn and adhere to established procedures
We are proud to be an equal opportunity employer, dedicated to fostering diversity and inclusion.

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