Field-Based Outreach Support Specialist

2 weeks ago

Rock Hill, South Carolina, United States Elevance Health Full time

Job Overview

Position: Outreach Care Specialist

Work Environment: This role is primarily field-based, requiring candidates to engage actively within the community. Candidates must reside in Connecticut to be eligible for consideration.

Work Schedule: The standard working hours are Monday to Friday, from 9 AM to 5 PM. Flexibility to accommodate the needs of families is essential, and working outside these hours may be necessary.

The Outreach Care Specialist is responsible for providing support to individuals and families, ensuring they are connected to community resources, services, and care coordination. This role also emphasizes effective communication among the care team and treating clinicians to support members and their families. The specialist will coordinate member-specific care plans within the care network and collaborate with ICC staff, families, community partners, stakeholders, and providers to ensure that designated members receive appropriate services. The primary objective is to enhance independence and quality of life by assessing individual needs and facilitating access to community services and supports.

Key Responsibilities:

  • Coordinate follow-up care plans for members by scheduling appointments or enrolling them in relevant programs.
  • Assess member adherence to medical treatment plans through phone calls or on-site visits.
  • Identify barriers to compliance and work towards resolving them.
  • Recognize opportunities that impact quality goals and suggest process enhancements.
  • Recommend modifications to treatment plans and determine the need for additional services in collaboration with case management and providers.
  • Facilitate identification and referral to local, state, or federally funded programs.
  • Coach members on strategies to mitigate health risks.
  • Prepare documentation to track case and compliance updates.
  • Establish and maintain relationships with relevant agencies as per contract requirements.
  • Perform other duties as assigned.

Minimum Qualifications:

  • A high school diploma and at least 1 year of relevant experience, or a combination of education and experience that provides an equivalent background.

Preferred Skills and Experience:

  • Familiarity with community resources in the area.
  • Bilingual candidates (Spanish) are preferred.
  • A BS/BA degree in a related field is preferred.
  • Experience with electronic health records (EHR) systems.
  • Strong oral, written, and interpersonal communication skills, along with problem-solving, facilitation, and analytical skills are expected for this role.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Job Family:

MED > Care Coordination & Management (Non-Licensed)

About Elevance Health:

Elevance Health is dedicated to enhancing lives and communities while simplifying healthcare. As a Fortune 25 company with a rich history in the healthcare sector, we seek leaders at all levels who are committed to making a positive impact on our members and the communities we serve.

Our Culture:

At Elevance Health, we are fostering a culture that promotes strategic advancement and personal and professional growth for our associates. Our core values and behaviors are fundamental to our culture, driving our strategy, business outcomes, and shared success for our consumers, associates, communities, and business.

Total Rewards:

We offer a comprehensive range of competitive rewards, including merit increases, paid holidays, Paid Time Off, and incentive bonus programs, along with medical, dental, vision, disability benefits, 401(k) with matching, stock purchase plans, life insurance, wellness programs, and financial education resources.

Elevance Health operates under a Hybrid Workforce Strategy, requiring associates to work at an Elevance Health location at least once a week unless specified otherwise by the hiring manager. Candidates must reside within a reasonable commuting distance from an Elevance Health location.

The health of our associates and communities is a top priority. We require candidates in certain patient/member-facing roles to be vaccinated against COVID-19, with exceptions considered based on acceptable explanations. Elevance Health adheres to all relevant federal, state, and local laws.

Elevance Health is an Equal Employment Opportunity employer, ensuring that all qualified applicants receive consideration for employment without regard to various protected statuses. Applicants needing accommodation during the application process may reach out for assistance.

  • Bilingual Community Outreach Coordinator

    1 week ago

    Rock Hill, South Carolina, United States Elevance Health Full time

    Job OverviewPosition: Outreach Care SpecialistLocation: This role is primarily field-based, requiring candidates to engage with the community directly. Candidates must reside in Connecticut to be eligible.Work Schedule: Standard hours are Monday to Friday, 9 AM to 5 PM, with the expectation of flexibility to meet the needs of families served.The Outreach...

  • Spanish-Speaking Care Engagement Specialist

    2 weeks ago

    Rock Hill, South Carolina, United States Elevance Health Full time

    Job Overview Position Title: Outreach Care Specialist Job Location: This role is primarily field-based, requiring candidates to work extensively within the community. Candidates must reside in Connecticut to be eligible for consideration. We are particularly interested in applicants from the following regions: Hartford, Windsor Locks, Manchester,...

  • Administrative Support Specialist

    2 weeks ago

    Rock Hill, South Carolina, United States State of Connecticut Full time

    Position OverviewAre you a proactive individual who thrives in dynamic and collaborative settings? If so, we invite you to explore this opportunity.The State of Connecticut is currently looking for an Administrative Support Specialist to join our Inventory Management division within the Bureau of Finance and Administration.What We Offer:Join a prestigious...

  • Property Field Inspection Claims Specialist

    11 hours ago

    Rock Hill, South Carolina, United States State Farm Mutual Automobile Insurance Company Full time

    About the RoleWe are seeking a highly skilled and experienced Property Field Inspection Claims Specialist to join our dynamic team at State Farm Mutual Automobile Insurance Company. As a key member of our claims handling team, you will be responsible for handling accidental and weather-related claims for homeowners, commercial properties, and large...

  • Registered Clinical Nutrition Specialist

    2 weeks ago

    Rock Hill, South Carolina, United States Tenet Florida Physician Services, L.L.C. Full time

    Position Overview - Registered Clinical Nutrition SpecialistRole SummaryThe Registered Clinical Nutrition Specialist is responsible for delivering specialized nutrition services, which include comprehensive nutrition evaluations, educational outreach, nutrient consumption assessments, and patient risk screenings to ensure high-quality nutritional support for...

  • Field IT Support Specialist

    1 week ago

    Mint Hill, North Carolina, United States BrightFlow Technologies Full time

    Job OverviewPosition SummaryBrightFlow Technologies, a leading Managed Service Provider in the Carolinas, is in search of a dedicated and skilled Field IT Support Specialist.With over a decade of service in the Charlotte region, BrightFlow Technologies has established a reputation for delivering prompt, friendly, and dependable support.Our blend of...

  • Compressed Air Equipment Specialist

    5 days ago

    Rock Hill, South Carolina, United States Atlas Copco Full time

    About the RoleWe are seeking a highly skilled Compressed Air Equipment Specialist to join our team in Rock Hill, SC. As a Technical Support representative, you will play a critical role in strengthening our technical support team by providing expert assistance to technicians, customer centers, and dealers on all aspects of air compressors and related...

  • Customer Support Specialist

    1 week ago

    Rock Hill, South Carolina, United States Full Spectrum Plumbing LLC Full time

    Position OverviewFull Spectrum Plumbing LLC is seeking a dedicated Customer Support Specialist to enhance our customer service operations. This role is essential in ensuring our clients receive exceptional service and support throughout their experience with us.COMPANY CULTUREAt Full Spectrum Plumbing, we prioritize our employees' well-being and professional...

  • Behavioral Support Specialist

    2 weeks ago

    Rock Hill, South Carolina, United States National Mentor Holdings, Inc. Full time

    About Us:National Mentor Holdings, Inc. is dedicated to providing exceptional services for children, adolescents, and teens facing social, emotional, and behavioral challenges, as well as other complex needs. Position Overview:As a Behavioral Support Specialist, you will play a crucial role in assisting individuals with their unique challenges. Your...

  • Youth Support Specialist

    1 week ago

    Rock Hill, South Carolina, United States Children's Attention Home Inc Full time

    Job OverviewAre you dedicated to making a difference in the lives of young individuals? If so, your skills may be a perfect fit for the role of Youth Support Specialist at Children's Attention Home Inc. Our organization is committed to delivering compassionate care and transformative services to youth and families facing challenges.Role Summary:The Youth...

  • Teacher of the Deaf and Hard of Hearing

    5 days ago

    Rock Hill, South Carolina, United States Soliant Full time

    Job SummarySoliant is seeking a skilled and dedicated Teacher of the Deaf/Hard of Hearing (DHH) to provide specialized educational support to students with hearing impairments. This full-time position is crucial in ensuring students have equal access to a quality education.Key ResponsibilitiesDevelop and Implement Individualized Education Plans (IEPs)Provide...

  • Administrative Support Specialist

    2 weeks ago

    Rock Hill, South Carolina, United States State of Connecticut Full time

    Position OverviewAre you a proactive individual who thrives in a team-oriented and innovative setting? If this resonates with you, consider the opportunity outlined below.The State of Connecticut is currently in search of an Administrative Support Specialist to join our dynamic team within the Inventory Management sector of the Bureau of Finance and...

  • Administrative Support Specialist for Customer Care

    2 weeks ago

    Rock Hill, South Carolina, United States Terminix Full time

    Terminix Service Inc - Customer Service Administrative SpecialistTerminix Service Inc is seeking a dedicated member to join our office team as a full-time Customer Service Administrative Specialist.Key Responsibilities:Engage in effective communication with clients, ensuring their needs are met and services are offered to enhance their comfort and pest-free...

  • Surgery - Gastrointestinal Specialist

    5 days ago

    Rock Hill, South Carolina, United States Curative Full time

    Curative is seeking a highly skilled Surgery - Gastrointestinal Specialist to join our team. As a leading healthcare organization, we are committed to providing exceptional patient care and advancing the field of gastroenterology.Job Summary:We are looking for a talented Colorectal Surgeon to perform complex surgical procedures and provide compassionate care...

  • Trauma Quality Improvement Specialist

    3 days ago

    Rock Hill, South Carolina, United States Piedmont Medical Center Full time

    Piedmont Medical Center is seeking a highly skilled Trauma Quality Improvement Specialist to support the organization with clinical data analyst responsibilities.Key Responsibilities:Data collection, compilation, analysis, and reporting to support the organization's Quality/Performance Improvement plan.Managing and utilizing existing systems and building new...

  • Help Desk Specialist

    2 days ago

    Rock Hill, South Carolina, United States Mastech Digital Full time

    About the RoleMastech Digital is seeking a highly skilled and experienced Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to our employees and clients.Key ResponsibilitiesHardware Installation and MaintenanceInstall and configure new personal computer systems, ensuring...

  • Travel Nurse RN Specialist

    3 days ago

    Rock Hill, South Carolina, United States Healthcare Support Full time

    Job SummaryHealthcare Support is seeking a skilled travel nurse RN to join our team in a Medical Intensive Care Unit (MICU) setting. As a travel nurse RN, you will provide high-quality patient care and support to patients in a fast-paced and dynamic environment.Key ResponsibilitiesProvide direct patient care to critically ill patients in a MICU...

  • Registered Clinical Nutrition Specialist

    2 weeks ago

    Rock Hill, South Carolina, United States Tenet Florida Physician Services, L.L.C. Full time

    Position Overview - Clinical DieticianThe Clinical Dietician is responsible for delivering specialized nutrition services, which include comprehensive nutrition assessments, educational outreach, nutrient intake evaluations, and patient screenings aimed at ensuring optimal nutrition care for individuals and their families.Key ResponsibilitiesEvaluate the...

  • Family and Child Counseling Specialist

    2 weeks ago

    Rock Hill, South Carolina, United States Ellie Mental Health - 153 Full time

    Job OverviewAbout Us:At Ellie Mental Health, we are dedicated to enhancing access to quality mental health services while fostering a supportive environment rooted in our core values: authenticity, humor, compassion, creativity, acceptance, and determination.Our mission is to eliminate the stigma surrounding mental health. We recognize the numerous barriers...

  • HVAC Sales Specialist

    2 weeks ago

    Rock Hill, South Carolina, United States EMCOR Government Services Full time

    Company Overview:EMCOR Government Services is a leading provider of mechanical contracting services with a robust history of delivering exceptional HVAC solutions. Our expertise spans over six decades, focusing on 24/7 HVAC service, industrial piping, commercial plumbing, and advanced building technologies.Position Title:HVAC Sales Account ExecutiveRole...