Overnight Fulfillment Center Lead
1 week ago
Position Type: Full-time/Hourly/Non-Exempt
Shift Details: This is a Third Shift Position.
Role Summary:
The Fulfillment Center Supervisor is responsible for managing the warehouse operations, including overseeing the tasks performed by employees engaged in order fulfillment and returns processing. Candidates must be available for shifts from Monday to Friday, between 7 PM and 5:30 AM, with occasional Saturday shifts for overtime. The average work schedule consists of 8-hour shifts, 5 days a week, reporting directly to the Fulfillment Center Manager.
Key Responsibilities:
- Oversee the workflow and performance of Warehouse Associates.
- Support the Warehouse Manager by developing work procedures, creating schedules, monitoring attendance, and optimizing workflow.
- Conduct quality audits to ensure compliance with company policies and standards.
- Assist team members in resolving work-related challenges.
- Implement policies and procedures to enhance the efficiency and accuracy of operations.
- Participate in the recruitment, onboarding, and training of new employees while fostering the development of existing staff.
- Prepare daily reports and analyses to maintain departmental alignment with company objectives.
- Engage in quarterly performance evaluations, providing coaching and feedback as necessary.
- Collaborate with the Warehouse Manager, Supervisors, and other internal stakeholders to manage workflow and labor effectively, addressing issues promptly.
- Assume Warehouse Manager responsibilities as required.
- Independently manage the opening and closing of the warehouse when necessary, adapting hours based on business needs.
- Perform additional duties as assigned by the Warehouse Manager.
Physical Requirements:
The physical demands outlined here are representative of those that must be met by an employee to successfully execute the essential functions of this role. This position requires the employee to be on their feet and actively walking for the majority of the shift. Occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling may be required. Employees must frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 75 pounds. Specific vision abilities required for this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees should be comfortable lifting and moving items overhead and using a small step ladder.
Additional duties may be assigned as needed.
Qualifications
Essential Education and Skills:
- High School diploma or GED equivalent.
- Proficient in computer technology, preferably Apple.
- Familiarity with Google products (Drive, Gmail, Sheets, and Docs) or working knowledge of Microsoft Office.
- Strong computer skills with the ability to quickly learn new software.
- Minimum of 1 year of supervisory experience in a warehouse setting.
- Effective communication skills across all levels of the organization.
- Strong problem-solving capabilities.
- Ability to work collaboratively and manage tasks professionally while de-escalating conflicts as necessary.
- Adaptability to changes in a fast-paced, deadline-driven environment.
- Strategic planning skills for optimizing output capacity and resource utilization.
Employee Benefits:
Wantable team members enjoy complimentary food, coffee, and beverages in our state-of-the-art HQ café. We promote a relaxed, casual atmosphere in our modern facility.
We offer flexible work schedules, paid parental leave for all parents, and a private space for nursing mothers.
Additionally, we provide paid vacation, seven paid holidays annually, and a 50% discount on all merchandise, effective from the first day of employment.
We also offer ample parking, comprehensive medical (traditional and high deductible), dental, and vision insurance, along with a 401K plan featuring both pre-tax and Roth options.
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