Account Representative

6 days ago


Red Bank, New Jersey, United States Hackensack Meridian Health Full time
About the Role

We are seeking a highly skilled and detail-oriented Account Representative to join our team at Hackensack Meridian Health. As a key member of our revenue cycle team, you will play a critical role in ensuring the accuracy and completeness of all submissions for maximum reimbursement.

Responsibilities
  • Liaise with patients to address billing inquiries and advocate on their behalf when claims are not paid properly.
  • Manage insurance plans and obtain necessary authorizations and referrals.
  • Provide billing education to staff and providers to ensure accurate and timely submissions.
  • Review denials and communicate with insurance companies to resolve issues.
  • Run and review revenue cycle reports to identify trends and areas for improvement.
  • Communicate effectively with co-workers, insurance companies, management, and physician office staff.
  • Accurately record all transactions and maintain accurate logs.
Requirements
  • High school diploma or equivalent required; prior billing experience preferred.
  • Knowledge of ICD-10 and CPT codes to ensure accurate processing of claims and denials.
  • Certified Professional Coder (CPC) certification preferred.
About Us

Hackensack Meridian Health is a leading healthcare organization committed to delivering high-quality, patient-centered care. We are dedicated to fostering a culture of connection, collaboration, and excellence in all that we do.



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