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Customer Service Liaison

2 months ago

Red Bank, New Jersey, United States HMH HOSPITALS CORPORATION Full time
{"h1": "Customer Service Representative Role", "p": "At Hackensack Meridian Health, we value our team members as the heart of our organization. Our employees are empowered to make a positive impact on our patients\u2019 lives and support one another in achieving our mission.

As a Customer Service Representative, you will be responsible for providing exceptional customer service to our patients and families across the HMH network. Your role will involve resolving inquiries and concerns via telephone, correspondence, and direct patient contact.

Key Responsibilities:

\u2022 Provide timely and effective resolutions to customer service inquiries

\u2022 Collaborate with the Patient Accounting Department to achieve departmental goals

\u2022 Develop and maintain a deep understanding of HMH\u2019s services and policies

\u2022 Communicate effectively with patients, families, and healthcare teams

\u2022 Maintain accurate and up-to-date records of customer interactions

\u2022 Participate in ongoing training and professional development to enhance customer service skills

If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

", "h2": "What We Offer", "p": "At Hackensack Meridian Health, we offer a competitive benefits package and a collaborative work environment that supports your growth and development.

", "h2": "Join Our Team", "p": "We are committed to creating a workplace culture that values diversity, equity, and inclusion. If you are a dedicated and customer-centric professional who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

"}