Customer Service Representative

4 weeks ago


Fontana, California, United States Northgate Market Full time

About Northgate Market

Northgate Market is a leading supermarket chain with a rich history dating back to 1980. With over 40 stores across four counties, we offer a wide range of products and services to our customers. Our mission is to provide a positive and fun work environment where employees can grow and develop their skills.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk. As a key member of our front-end team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Responsibilities

  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment by sweeping, mopping, and restocking shelves as needed.
  • Assist with inventory management, including receiving and stocking merchandise, and rotating stock to ensure freshness and quality.
  • Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience for customers.

Requirements

  • High school diploma or equivalent preferred.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Excellent communication and customer service skills.
  • Ability to lift up to 42 pounds and stand for long periods of time.
  • Basic math skills and accuracy with handling cash and credit card transactions.

Working Conditions

The work environment includes occasional exposure to refrigerated frozen food storage areas with temperatures as low as 20 degrees (Fahrenheit) below zero. The employee may occasionally be required to accompany or escort refrigeration repair personnel to machine and compressor rooms which can have extremely high noise levels.

Disclaimer

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.



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