Customer Service Representative

2 months ago


Fontana, California, United States World Oil Full time
Job Summary

World Oil is seeking a Customer Care Specialist to provide exceptional customer service to internal and external customers. The ideal candidate will have a strong understanding of our products, services, and systems, and be able to resolve routine to basic problems.

Key Responsibilities
  • Answer inbound calls, respond to inquiries, and redirect callers to the appropriate area.
  • Provide timely and accurate information to callers, document applicable call information, and escalate any concerns to a manager or supervisor.
  • Process orders and service requests according to departmental policies and procedures.
  • Perform daily audits on shipping documents to ensure compliance and process completed paperwork as required.
  • Complete basic-level tasks and assignments, including daily scanning of completed service orders, preparing paperwork for driver's weekly routine services, and general scanning, printing, and photocopying.
Requirements
  • High School Diploma or equivalent (G.E.D.).
  • Previous experience in an office setting and providing customer service preferred.
  • Previous experience with Microsoft Outlook, Excel, and Word preferred.
EEO Statement

World Oil and its subsidiaries are equal opportunity employers and do not discriminate on the basis of race, age, color, religion, sex/gender, gender identity/gender expression, sexual orientation, marital status, medical condition, military/veteran status, national origin, ancestry, disability, genetic information, reproductive health decision making, or any other status protected by state or federal law.



  • Fontana, California, United States Phillip Cothran - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Phillip Cothran - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have opportunities to...


  • Fontana, California, United States K.S. Systems Full time

    Job OverviewKSE Systems is seeking a skilled Wireless Customer Service Representative to join our team. As a key member of our sales and customer service team, you will be responsible for communicating directly with local consumers to initiate and achieve customer acquisition and sales goals.Key Responsibilities:Develop and utilize knowledge of client...


  • Fontana, California, United States Creative Perspectives Management Full time

    Job OverviewCreative Perspectives Management is seeking a skilled Customer Service Representative to join our team. As a key member of our Client Relations team, you will be responsible for building and maintaining strong relationships with our clients' customers.Key Responsibilities:Respond to customer inquiries and concerns in a professional and timely...


  • Fontana, California, United States MJJ & ROSE INSURANCE SERVICES Full time

    MJJ & ROSE INSURANCE SERVICES is seeking a Customer Service Representative to provide exceptional customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication.This position is responsible for ensuring all customer service calls and requests are completed in a timely, accurate, and...


  • Fontana, California, United States Northgate Gonzalez Markets, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.Key...


  • Fontana, California, United States Pilot Company Full time

    Pilot Company is seeking a Customer Service Representative to provide fast, friendly, and clean service to our guests. As a key member of our team, you will be responsible for maintaining inventory, operating cash registers, and ensuring the overall appearance and cleanliness of the restaurant.Key ResponsibilitiesProvide exceptional guest serviceMaintain...


  • Fontana, California, United States Northgate Market Full time

    About Northgate MarketNorthgate Market is a leading supermarket chain with a rich history dating back to 1980. With over 40 stores across four counties, we offer a wide range of products and services to our customers. Our mission is to provide a positive and fun work environment where employees can grow and develop their skills.Job SummaryWe are seeking a...


  • Fontana, California, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Potential with Symmetry Financial GroupAre you ready to take your career to the next level? Do you want to build a business that generates system-driven income and allows you to grow into your full potential?We are seeking ambitious individuals to join our team at Symmetry Financial Group - Gary Uyemura. As a Customer Service Representative, you...


  • Fontana, California, United States DSV Full time

    Customer Service Role at DSVAs a Customer Service Agent at DSV, you will be responsible for:Assisting customers with inquiries and issuesCoordinating shipments and deliveriesResolving any transportation-related problemsCommunicating effectively with clients and carriersMaintaining accurate records and documentationEnsuring customer satisfaction through...


  • Fontana, California, United States DSV Full time

    Job Opportunity at DSVWe are seeking a skilled Customer Service Agent to join our team at DSV.Key Responsibilities:Provide exceptional customer service and support to clients and carriers.Coordinate shipments and deliveries to ensure timely and efficient transportation.Resolve any transportation-related issues or concerns.Maintain accurate records and...


  • Fontana, California, United States Hashimi Organization Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to fill the role of Sales and Customer Experience Specialist. As a key member of our team, you will be responsible for providing exceptional customer service, managing sales inquiries, and driving sales growth through effective communication and relationship-building.Key...


  • Fontana, California, United States Wingstop Restaurants Full time

    bKeyResponsibilities:/bbrbrAsaGuestServiceTeamMemberatWingstop,youwillbethefaceandvoiceofourbrand,deliveringWorldClassservicetoourguests.Thisincludesgreetingthem,answeringphonecalls,takinganddeliveringorders,andprovidingapositiveandgenuineexperience.brbrbKeySkills:/bbrbrExcellentcommunicationandinterpersonalskillsbrAbilitytoworkinafast-pacedenvironmentbrStro...


  • Fontana, California, United States Wingstop Restaurants Full time

    bKeyResponsibilities:/bbrbrAsaGuestServiceTeamMemberatWingstop,youwillberesponsiblefordeliveringexceptionalcustomerexperiencesby:brbrActingasthefaceandvoiceofWingstoptoallguestsbrbrProvidingauthentic,positive,andgenuineinteractionswithguestsbrbrGreetingguests,answeringphonecalls,takinganddeliveringordersbrbrbWhatWeOffer:/bbrbrAtWingstop,wearecommittedtoprovi...


  • Fontana, California, United States OneMain Financial Full time

    Job Summary:As a Consumer Loan Sales Specialist at OneMain Financial, you will play a critical role in empowering customers by providing access to friendly, fast, and affordable financing for life's expenses. You will learn the lending and servicing business, allowing you to grow your career and deliver results related to individual and branch sales goals as...


  • Fontana, California, United States David Ceballos - State Farm Agent Full time

    Position OverviewDavid Ceballos - State Farm Agent is seeking a motivated and results-driven professional to join their team as an Insurance Sales Representative. As a key member of the team, you will be responsible for building and developing customer relationships within the community to promote State Farm products, including auto, home, and life...


  • Fontana, California, United States NexGen HVAC & Plumbing Full time

    About the Role:NexGen HVAC & Plumbing is seeking a skilled HVAC Sales Representative to join our team. As a Brand Ambassador, you will be responsible for promoting our HVAC products and services to customers at our partner businesses.Key Responsibilities:Maintain relationships with store leadership and staffEngage with customers to promote NexGen Air and...


  • Fontana, California, United States KS Systems, LLC Full time

    At KSE Systems, LLC, we provide comprehensive marketing and sales solutions for our clients. Key Responsibilities:• Analyze market trends and client needs to develop effective sales strategies• Collaborate with client representatives to understand their requirements and expectations• Educate potential customers about client products or services through...


  • Fontana, California, United States Fontana Chrysler, Dodge, Ram, Jeep Full time

    Job SummaryWe are seeking an experienced Automotive Sales Representative to join our team at Fontana Chrysler, Dodge, Ram, Jeep. The ideal candidate will have a passion for customer service, product knowledge, and sales.Key ResponsibilitiesPresents new and pre-owned vehicles to customers in an attractive and informative fashion.Helps customers with vehicle...


  • Fontana, California, United States Platinum Storage Group Full time

    Job DescriptionAs a Storage Facility Representative with Platinum Storage Group, you will provide exceptional customer service to our clients, ensuring a positive experience from initial contact to lease completion. Your primary responsibilities will include greeting customers, answering phone calls, and responding to voicemails in a timely and professional...


  • Fontana, California, United States David Ceballos - State Farm Agent Full time

    Job OverviewAs a State Farm Insurance Agent Team Member for David Ceballos Insurance Agency, you will play a key role in building and developing customer relationships within the community to promote State Farm products, including auto, home, and life insurance.ResponsibilitiesUse a customer-focused, needs-based review process to educate customers about...