Receptionist
1 month ago
We create communities where employees thrive in their work, helping our residents thrive in their homes. Our mission is to enhance the lives and exceed the expectations of those we serve every day.
Job SummaryWe are seeking a highly organized and customer-focused Receptionist to join our team at Atria Senior Living. As a Receptionist, you will be the first point of contact for our residents, families, and visitors, providing exceptional service and support.
Key Responsibilities- Answer incoming telephone calls in a professional and courteous manner, determining the purpose of the call and forwarding it to the appropriate personnel or department.
- Retrieve messages from voicemail and forward them to the appropriate personnel.
- Take and deliver messages or transfer calls to voicemail when the appropriate personnel are unavailable.
- Answer general questions about the community and provide callers with information and referrals as needed.
- Welcome on-site visitors, determine the nature of their business, and announce them to the appropriate personnel.
- Coordinate guestroom reservations and maintain current lists of residents who are hospitalized.
- Update appointment calendars, including transportation and beauty calendars, as directed.
- Receive, sort, and route mail, and maintain and route publications.
- Distribute written communication, accept and sign for deliveries, and maintain office supplies.
- Perform other clerical duties as needed, such as filing, photocopying, and collating.
- High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
- Basic First Aid and CPR certification where required.
- Must successfully complete all Atria specified training programs.
- Able to read and comprehend simple instructions, short correspondence, and memos.
- Able to write simple correspondence and effectively present information in one-on-one and small group situations.
A competitive salary range of $17.00/hr - $19.55/hr, dependent on prior work history and experience. We also offer a comprehensive benefits package, including health, dental, vision, and life insurance, as well as a retirement savings plan and tuition reimbursement.
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