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Client Support Specialist
2 months ago
WIN Waste Innovations is a leading provider in the waste management sector, focused on delivering vital waste solutions to communities through our dedicated workforce of 2,100 professionals. Our commitment to environmental stewardship ensures that we meet current needs while safeguarding future resources.
With a comprehensive operational framework, WIN Waste Innovations manages 50 strategically positioned facilities, including waste-to-energy plants, transfer stations, and landfills. Each year, we handle over 11 million tons of waste, converting it into clean, renewable energy for approximately 340,000 households and recycling 234,000 tons of materials.
As a Customer Care Associate, you will engage with a significant volume of incoming customer inquiries, addressing concerns and resolving issues with efficiency. Strong communication abilities and a calm demeanor in a dynamic environment are crucial for success in this role.
Key Responsibilities:
- Make prompt decisions based on information evaluation
- Effectively manage multiple tasks and navigate various systems
- Exhibit strong verbal, written, and typing skills
- Demonstrate proficiency in Microsoft Office applications, including Outlook and Word
- Possess a high school diploma or equivalent
- Prior experience in customer service is advantageous
WIN Waste Innovations provides a competitive benefits package, including medical, dental, vision, and life insurance. Employees also benefit from 401K matching, paid time off, and holiday leave. We are an equal opportunity employer.
