Hotel Front Desk Representative
3 weeks ago
We are seeking a highly motivated and engaging Front Desk Agent to join our team at the Cambria Hotel Columbia Downtown. As a source of knowledge for our guests, you will be responsible for creating a memorable first impression by providing exceptional customer service.
Job Responsibilities- Help guests discover their ideal experience
- Provide exceptional customer service by being engaging and taking sincere interest in our guests
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
- Help to resolve problems and exceed guest expectations through recovery when things aren't quite right
- Promote and sell special hotel programs
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
- Be knowledgeable of all emergency procedures and policies
- Maintain house bank
- Communicate all pertinent information to manager on duty
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
- Assist other departments as needed
This is an excellent opportunity to grow your career in hospitality with a world-class property. We offer:
- A robust wage package
- Excellent benefit plans
- A matching 401K plan
- Professional development opportunities
- Generous bonuses
- Travel perks
The estimated annual salary for this role is around $45,000-$60,000 based on industry standards and location.
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Customer Service Representative
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Brest, Bretagne, United States Cambria Hotel Columbia Downtown Full timeCambria Hotel Columbia Downtown is a world-class property looking for a highly motivated and engaging Front Desk Agent to join our team.About Our CultureWe are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to...
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Guest Experience Coordinator
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