Front Desk Representative

3 weeks ago


Brest, Bretagne, United States Aimbridge Hospitality Full time

About the Role

We are looking for a highly motivated and customer-focused individual to fill the position of Front Desk Representative at our hotel. As a key member of our front office team, you will play a vital role in ensuring that our guests have an exceptional stay.

Duties and Responsibilities

  1. Greet and welcome guests, handling check-ins and check-outs efficiently.
  2. Provide accurate information about hotel services, amenities, and local attractions.
  3. Process room reservations, cancellations, and modifications.
  4. Handle guest complaints and resolve issues promptly and professionally.

Qualifications and Skills

  • A minimum of 1 year of experience in a hotel or related field.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and adapt to changing situations.
  • Familiarity with hotel software systems and technology.

Compensation and Benefits

$40,000 - $55,000 per year, plus benefits package including medical, dental, and vision insurance, paid time off, and opportunities for professional growth.



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