Orthopedic Office Coordinator

2 weeks ago


Jacksonville, Florida, United States The Center for Orthopedic and Research E Full time
Job Title: Front Office Representative

We are seeking a highly skilled and detail-oriented Front Office Representative to join our team at The Center for Orthopedic and Research Excellence. As a Front Office Representative, you will be responsible for providing exceptional customer service to our patients, ensuring a smooth and efficient experience from the moment they arrive at our office.

Key Responsibilities:
  • Greets patients and family members, ensuring a warm and welcoming atmosphere
  • Collects and verifies patient demographic and insurance information, as well as collects co-payments and past-due account balances
  • Scans patient information into our computer system, ensuring accuracy and confidentiality
  • Schedules follow-up appointments and reviews patient insurance coverage
  • Maintains a secure and accurate cash drawer, balancing daily and closing batch
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to maintain patient confidentiality and handle sensitive information
  • Basic computer skills and knowledge of medical terminology
What We Offer:
  • A competitive hourly rate
  • A comprehensive benefits package, including health, dental, and vision insurance
  • A 401(k) plan with company match
  • Opportunities for professional growth and development

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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