Administrative Services Supervisor

2 weeks ago


Chicago, Illinois, United States Primus Ortho Full time
Administrative Services Manager Job Summary

Primus Ortho is seeking a seasoned Administrative Services Manager to lead our administrative team. This role is ideal for a motivated professional who can drive growth, foster a positive work environment, and ensure seamless operations.

Key Responsibilities:
  • Act as the primary liaison between the Practice Administrator and Physician Owner, ensuring efficient communication and streamlined operations.
  • Lead staff onboarding and continuous training, emphasizing performance excellence and professional development.
  • Spearhead initiatives to enhance operational workflows and integrate staff feedback into continuous improvement efforts.
  • Manage staff scheduling, aligning resources with practice needs while maintaining a balanced work environment.
  • Develop and uphold office policies and procedures under the guidance of the Practice Administrator.
  • Delegate responsibilities and oversee daily administrative tasks to ensure a high-performing team.
  • Support in administrative duties, IT troubleshooting, and maintaining a conducive office environment.
  • Address patient inquiries and concerns, ensuring a high level of patient satisfaction and care.
  • Foster cross-functional collaboration and flexibility across practice locations as needed.
  • Maintain stringent data management and patient privacy standards.
Requirements:
  • Proven track record as an Office Manager or Administrative Assistant within a healthcare setting.
  • Exceptional leadership qualities with a forward-thinking approach to management and problem-solving.
  • Superior customer service aptitude, with keen attention to detail and crisis management skills.
  • Familiarity with office management responsibilities, systems, and procedures.
  • Proficiency in MS Office suite, with an emphasis on Excel and Outlook.
  • Experience with office equipment such as multi-line phone systems and printers.
  • Knowledge of email scheduling tools, time management, and multitasking capabilities.
  • Strong written and verbal communication skills, coupled with robust organizational and planning abilities.


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