Marketing Operations Specialist

2 weeks ago


Richmond, Indiana, United States Reid Hospital & Health Care Services Full time

Discover Your Purpose at Reid Health:

The Marketing & Communications (MarCom) department oversees all branding and promotional initiatives for Reid Health and its associated entities. The Marketing Coordinator (MC) plays a pivotal role in supporting colleagues and stakeholders in achieving departmental and organizational objectives. This position encompasses a range of administrative and marketing responsibilities.

Our Commitment:
At Reid, we embody values of Excellence, Empathy, Integrity, and Accountability, which are crucial for surpassing our clients' expectations. We seek individuals who resonate with our core values and possess a sincere desire to positively influence those we serve. Our team is united in the mission of delivering exceptional care and service to our communities. If you are driven by a desire to serve and seek meaningful work, Reid Health is your ideal workplace.

Mission Statement:
To guide our communities towards well-being, one individual at a time. This is not merely our function; it is our identity.

Key Responsibilities:
1. **Telephone Management:** Act as the primary contact for department calls, demonstrating excellent communication skills.
2. **Project Oversight:** Regularly monitor the SharePoint project request list and assign tasks within the department.
3. **Market Analysis:** Conduct competitive research as directed to support strategic marketing initiatives.
4. **Chamber Relations:** Serve as the main liaison for regional Chambers, managing memberships and marketing opportunities.
5. **Community Engagement:** Collaborate with the Marketing Specialist to manage community sponsorships and event participation.
6. **Print Order Tracking:** Utilize SmartSheet to track print orders for various departments.
7. **Survey Coordination:** Oversee the creation and reporting of surveys using online platforms.
8. **Event Promotion:** Work with the marketing team to promote events effectively to the public.
9. **Health Observance Planning:** Prepare and coordinate monthly health observances, collaborating with departments for promotional opportunities.
10. **Administrative Support:** Handle requisitions, purchase orders, and other administrative tasks as needed.
11. **Content Review:** Assist in proofreading marketing materials created by team members.
12. **Invoice Management:** Provide scanned invoices to Accounts Payable as required.
13. **Logo Requests:** Process requests for standard logo items through the project list.
14. **Website Updates:** Assist with maintaining website content, with training provided on the proprietary platform.
15. **Social Media Oversight:** Monitor social media interactions related to the organization.
16. **Professional Development:** Pursue annual growth goals using available resources.
17. **Emergency Preparedness:** Familiarize with the emergency management plan and departmental codes.
18. **Additional Duties:** Perform other administrative tasks as assigned.

Qualifications:
Required Education: Associates degree or progress towards a relevant degree.
Preferred Education: Bachelor's degree in a related field.
Required Experience: Proficiency in Microsoft Office and strong written and verbal communication skills. Organizational skills and the ability to work independently are essential.
Preferred Experience: Familiarity with SmartSheet and back-end website management is advantageous.

Work Environment:
The role is based in an office setting, collaborating closely with other team members.

Schedule:
Standard hours are Monday to Friday, with occasional evenings or weekends for events.

Benefits:
Reid Health offers various perks, including daycare services, wellness programs, and recognition as one of the Best Places to Work.

Equal Opportunity Employer:
Reid Health is committed to diversity and inclusion in the workplace.


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