Logistics Quality Assurance Specialist
3 days ago
Schneider Electric is seeking a highly motivated and experienced Logistics Quality Assurance Specialist to join our team in Mechanicsburg, Pennsylvania. As a key member of our Distribution Center team, you will be responsible for ensuring the highest quality standards in our logistics operations.
Key Responsibilities:- Conduct or participate in continual improvement activities, such as 5S, SPS, Six Sigma, and ISO, to enhance the quality system.
- Analyze failures and perform corrective and preventive actions to respond to customer complaints.
- Utilize relevant quality programs and methods (8D, Lean 6 Sigma, SPS, etc.) to ensure continuous improvement.
- Develop training to build quality awareness.
- Assist the Quality Manager and team in establishing, implementing, and maintaining the quality management systems in the Distribution Center.
- Contribute to improving customer satisfaction and achieving quality goals by defining and implementing projects and processes.
- Support and influence a customer-centric culture.
- Supervise quality auditors for the distribution center in all three shifts.
- Drive Quality Excellence in Supply Chain (from Suppliers to Customers: receiving, picking, packing, shipping, transportation, returns, etc.).
- Contribute to the Tailored Supply Chain implementation.
- Identify and capitalize on best practices in quality.
- Prepare Pareto charts and 8D reports as required.
- Review and modify the quality documentation to ensure quality output from the area.
- Participate in Schneider Production System (SPS) and ISO audits.
- Lead and develop the group of auditors in the three shifts.
- Ensure action items generated from SPS and ISO audits are completed in a timely manner.
- Bachelor of Science in Engineering (Mechanical, Electrical, Electronic, or Industrial Engineer).
- +2 years of experience in a Quality role desired.
- Experience in logistics operations desired.
- Experience in driving improvement through problem-solving methodologies such as 8D.
- Process robustness experience.
- Customer-oriented mindset.
- Project Management skills.
- Leadership skills.
- Strong communication and influencing skills.
- Strong analytical skills.
- Change management skills.
- Experience with ISO methodologies and practices.
- Quality improvement tools, techniques, and models.
- Statistical quality techniques and analysis.
- Collaboration with multi-functional teams.
- Drive quality with team work and clear communication.
- Coaching for success.
Customer Experience and Quality Manager.
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