IT Support Specialist 3

1 day ago


Tate, United States Advance American Tech, Inc. Full time
Job Title: IT Support Specialist 3

Advance American Tech, Inc. is seeking an experienced IT Support Specialist 3 to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems and networks.

Key Responsibilities:
  • Provide technical support and troubleshooting for computer hardware, software, and network issues
  • Maintain and upgrade computer systems and networks to ensure optimal performance
  • Collaborate with other IT team members to resolve complex technical issues
  • Document and track technical issues and resolutions
  • Develop and implement technical procedures and best practices
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 3+ years of experience in IT support and maintenance
  • Proficiency in Microsoft Windows, Active Directory, and network protocols
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
Preferred Qualifications:
  • Professional certification in IT support and maintenance (e.g. A+, Network+, Cloud+)
  • Experience with cloud-based services and virtualization
  • Knowledge of cybersecurity principles and practices

Why Work with Us:

At Advance American Tech, Inc., we offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development.



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