Maintenance and Reliability Specialist
7 days ago
At BLM GROUP USA, we are seeking a highly skilled Maintenance and Reliability Specialist to join our team. As a key member of our Proactive Services and Analytics department, you will be responsible for performing preventive maintenance of BLM equipment at customer sites, ensuring timely resolutions to customer issues, and maintaining a positive client relationship.
Key Responsibilities:- Support the sales staff in servicing BLM equipment
- Perform preventive maintenance and service of equipment for customers at the customer site
- Support maintenance performance monitoring; root cause analysis; condition-based monitoring; and reliability-centered maintenance approach aimed towards achieving a reliable operation
- Provide support to programmers on best recommendations and approaches on programming parts
- Recommend improved practices, methods, and procedures, to increase efficiency and quality while reducing equipment downtime
- Provide support and training for operators and maintenance personnel when needed and onsite
- Carefully and accurately document all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future
- Maintain excellent customer service and customer satisfaction
- Prepare service reports/work order forms timely and accurately
- Accurately track expenses and completes expense reports in a timely manner
- Maintain a safe work environment and operates within OSHA/MIOSHA guidelines
- Must be able to work overtime as required by customer need
- Travel as required, %
- Other duties as assigned by management
- High School Diploma required
- Associate degree in a Technical discipline is preferred or comparable military experience
- At least five (5) years of experience in machine tool operation, maintenance, and repair
- At least two (2) years of CAD/CAM software experience
- At least five (5) years of experience in a similar technical position
- At least one (1) year in a customer service role
- Valid Driver's License with no more than two (2) points on a driving record within a three (3) year period
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.
The incumbent works primarily in a manufacturing facility where the noise level could be moderate to loud. Occasionally will perform work in an office environment.
The position requires approximately % travel. Travel will be regional or international as required.
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