Client Success Specialist
2 weeks ago
Allego is a prominent organization specializing in digital learning and sales enablement solutions. They are recognized for their cutting-edge offerings and dedication to ensuring customer satisfaction.
Position OverviewSummary:
This is a fantastic opportunity to become part of Allego's esteemed Customer Success team. We seek a personable and tech-savvy professional who excels in a fast-paced and collaborative atmosphere.
Client Success Specialists at Allego are motivated, detail-oriented, and adept at juggling multiple tasks while maintaining a positive demeanor. If you are an inquisitive individual who enjoys tackling challenges and delivering exceptional customer service, we encourage you to consider this role.
Key Responsibilities:
- Assist with the onboarding of new clients and provide ongoing support after implementation
- Deliver customer assistance through various communication channels
- Serve as a subject matter expert on the Allego platform
- Implement Success Acceleration Services to boost user engagement and adoption
- Work closely with Product teams to resolve client concerns
- Facilitate training sessions for clients
- Document customer interactions using specified tools
Qualifications:
- 1-2 years of experience in customer support or account management is preferred
- Strong capability to work autonomously and collaboratively
- Excellent time management abilities
- Detail-oriented with a focus on quality
- Familiarity with Google Workspace and similar tools
- Experience with ChurnZero is advantageous
Perks:
- Comprehensive benefits package
- Unlimited vacation policy
- Paid parental leave
- Health Reimbursement Account
- 401(k) with matching contributions
- Short and long-term disability, life insurance
-
Client Success Specialist
2 weeks ago
Waltham, Massachusetts, United States HaulHub Technologies Full timePosition OverviewHaulHub Technologies is a leading organization focused on innovative research and development, dedicated to advancing data collection and automation within various sectors. We are looking for dynamic, enthusiastic, and entrepreneurial individuals to become part of our team and contribute to our growth.Key ResponsibilitiesAs a Client Success...
-
Client Success Specialist
2 weeks ago
Waltham, Massachusetts, United States ServiceNow Full timeJob OverviewAs a pivotal member of the Customer Success team at ServiceNow, you will play a crucial role in guiding organizations through their security integration journey. Your primary focus will be on fostering relationships with clients to understand their security and business objectives, providing tailored advice, and sharing best practices for...
-
Client Success Specialist
2 weeks ago
Waltham, Massachusetts, United States ServiceNow Full timeJob OverviewCompany Overview:At ServiceNow, we harness technology to enhance the world for everyone, and our talented workforce makes it all possible. We operate swiftly because the world demands it, and we innovate uniquely for our clients and communities. By becoming part of ServiceNow, you will join a dynamic team of innovators who possess a relentless...
-
Client Success Specialist I
2 weeks ago
Waltham, Massachusetts, United States Imprivata Full timeAbout Imprivata: Imprivata is seeking a Customer Success Manager I to enhance our customer experience and drive satisfaction. This role is pivotal in ensuring our clients achieve maximum value from our solutions.Position Overview:Engage proactively with Mid to Tech Touch clientsFacilitate value realization for customers and uncover additional sales...
-
Client Success Strategist
2 weeks ago
Waltham, Massachusetts, United States Eleos Health Inc. Full timeAbout Eleos Health Inc.At Eleos Health, we are dedicated to transforming the landscape of behavioral health care. Our mission is to empower clinicians with the tools they need to provide effective and personalized care.Position OverviewWe are seeking a Customer Success Manager to become an integral part of our expanding Customer Success team. This role will...
-
Senior Client Engagement Specialist
2 weeks ago
Waltham, Massachusetts, United States Boston Engineering Corporation Full timeJob OverviewCompany Overview:Boston Engineering Corporation is dedicated to enhancing the quality of life and work through cutting-edge product design and innovative engineering solutions. We specialize in serving the Medical, Industrial, Commercial, and Defense sectors. Our expertise encompasses robotics, motion control, embedded systems, DFX, and digital...
-
Client Engagement Specialist
5 days ago
Waltham, Massachusetts, United States Compass Group USA Full timeBecome a Part of Our Team as a Client Engagement SpecialistCompass Group USA - Elevating Your Career JourneyAt Compass Group USA, our achievements are fueled by our outstanding team members. We recognize the significance of recruiting individuals who share our enthusiasm for service and hospitality, and we are committed to nurturing their growth and...
-
Client Engagement Specialist
5 days ago
Waltham, Massachusetts, United States Compass Group USA Full timeBecome a Part of Our Team as a Client Engagement SpecialistCompass Group USA - Elevating Your Career JourneyAt Compass Group USA, our achievements are fueled by our outstanding team members. We recognize the significance of recruiting individuals who share our enthusiasm for service and hospitality, and we are committed to nurturing their growth and...
-
Client Support Specialist
2 weeks ago
Waltham, Massachusetts, United States Evoke Wellness LLC Full timeCompany OverviewAt Evoke Wellness, we are dedicated to guiding individuals on their path to recovery from addiction and mental health issues. Our approach is rooted in compassion and evidence-based practices that promote personal development, resilience, and sustainable positive transformation. Our aspiration at Evoke Wellness is to emerge as a global...
-
Client Renewal Specialist
2 weeks ago
Waltham, Massachusetts, United States ServiceNow Full timePosition Overview:As a pivotal member of our team, you will:Engage in negotiations for renewal agreements, crafting strategies that benefit both the organization and our clients, thereby enhancing the overall relationship and value derived from ServiceNow.Assess client requirements and leverage account management skills to facilitate the successful closure...
-
Client Renewal Specialist
1 week ago
Waltham, Massachusetts, United States ServiceNow Full timePosition Overview:As a pivotal member of our team, you will:Facilitate negotiations for renewal agreements, crafting strategies that ensure mutual benefits, enhancing both contract value and customer relationships.Assess client requirements and exhibit adept account management skills to drive successful renewal completions.Maintain comprehensive knowledge of...
-
Client Relations Specialist
2 weeks ago
Waltham, Massachusetts, United States MSPCA Angell Full timePosition Overview:MSPCA-Angell West is seeking a dedicated Client Liaison to join our Communication Center in a full-time capacity (second shift). This role is entirely remote, with candidates required to reside within a reasonable distance of Waltham, MA.About You:If you possess a strong passion for customer service and a love for animals, and have...
-
Client Engagement Specialist
2 weeks ago
Waltham, Massachusetts, United States MarketOne International Full timePosition OverviewThe TeamWe are seeking motivated individuals with prior experience in sales and telemarketing to become part of our dynamic team. We value individuals who strive for excellence and possess a strong desire to enhance their performance – those who are inherently driven to deliver success for our clients and are resourceful enough to navigate...
-
Account Success Strategist
2 weeks ago
Waltham, Massachusetts, United States Eleos Health Inc. Full timeAbout Eleos Health Inc.At Eleos Health, we are dedicated to transforming the landscape of behavioral health. Our mission is to empower clinicians with the tools they need to provide exceptional care through data-driven insights and personalized support.Position OverviewWe are seeking a Customer Success Manager to become an integral part of our expanding...
-
Customer Success Coordinator
4 months ago
Waltham, Massachusetts, United States Allego Full timeSUMMARY/PURPOSE:This is a great entry point to Allego's award winning Customer Success team for someone who is friendly, tech savvy and values being part of an evolving, amazing team.Allego's Customer Success Coordinators are highly motivated and organized, extremely detail-oriented, not afraid to ask questions, positive and engaging, and can multi-task...
-
Client Support Specialist
1 week ago
Waltham, Massachusetts, United States Yardi Systems, Inc. Full timeAbout the RoleWe are seeking a highly skilled Account Manager to join our team at Yardi Systems, Inc. As an Account Manager, you will play a critical role in delivering exceptional client support and driving operational efficiency.Key ResponsibilitiesLiaison Role: Act as a liaison between Yardi clients, internal Yardi teams, and preferred resident services...
-
Lead Customer Success Strategist
2 weeks ago
Waltham, Massachusetts, United States Imprivata Full timeOverviewAt Imprivata, we are committed to enhancing healthcare through dedicated teamwork and innovative solutions. Our professionals share a common goal: to positively impact our clients' success while enjoying a collaborative work environment.Position SummaryThe Senior Customer Success Manager for privileged access management is tasked with fostering...
-
Lead Customer Success Strategist
2 weeks ago
Waltham, Massachusetts, United States Imprivata Full timeOverviewAt Imprivata, we are dedicated to enhancing healthcare through a collaborative and innovative environment. Our team is united by a shared commitment to integrity, positive impact, and enjoyment in our work.Position SummaryWe are looking for a Senior Customer Success Manager specializing in privileged access management. This role involves proactive...
-
Principal Success Architect
3 days ago
Waltham, Massachusetts, United States ServiceNow Full timeAbout ServiceNowServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter, faster, and better.Job DescriptionWe are seeking a highly experienced Principal...
-
Client Experience Specialist
1 week ago
Waltham, Massachusetts, United States Compass Group USA Full timeJob SummaryThe Workplace Service Ambassador is responsible for creating a warm, welcoming, and professional atmosphere for clients, executives, and staff members. This role involves managing and maintaining all public areas, serving as the point of contact for reception and executive office, and providing high-level internal and external customer support.Key...