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Administrative Support Specialist

2 months ago

Baltimore, Maryland, United States Epiq Full time
Job Description:

Epiq is seeking a highly skilled and detail-oriented Service Specialist - FAST to provide administrative support services to our clients. This role involves a variety of tasks, including mail services, copy services, reception, hospitality services, floor coordination, and facilities services.

Responsibilities:
  • Mail Services: Metering, sorting, and distributing mail and accountable packages per schedule.
  • Copy Services: Accurately producing copy, print, and scan projects per written instructions.
  • Reception: Answering incoming telephone calls and routing to the appropriate person, greeting and announcing visitors in a friendly and professional manner.
  • Hospitality Services: Coordinating and maintaining client conference rooms, common areas, and kitchens, ensuring they are clean, stocked, and ready for use.
  • Floor Coordination: Maintaining copy rooms, stocking general supplies, delivering paper, and performing basic daily maintenance.
  • Facilities Services: Performing tasks such as hanging pictures, small office moves, and communicating with key client contacts regarding building/equipment concerns.
Requirements:
  • High School Diploma or GED.
  • 1+ years' work experience in a customer services field.
  • Ability to multitask with attention to detail.
  • Ability to resolve issues with professionalism and tact.
  • Ability to lift or move 40 lbs. or greater.
  • Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
  • Ability to walk, bend, kneel, stand, or sit for an extended period of time.
Compensation:

The compensation range for this role is $16.35 to $21.98 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

Epiq is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment and consider all qualified applicants without regard to race, religion, ethnicity, color, sex, sexual orientation, gender identity, or expressions, transgender status, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status, or any other basis protected by applicable law.