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Restaurant Operations Manager

2 months ago


Washington, Washington, D.C., United States Le Pain Quotidien - DC Full time
About the Role

The General Manager is a key leadership position at Le Pain Quotidien - DC, responsible for overseeing all aspects of the restaurant's operations to ensure smooth functioning and profitability.

Key Responsibilities
  • Operations Management: Oversee all aspects of the operation within the restaurant, including managing budgets and finances, maintaining quality standards for food and service, and handling customer inquiries and complaints.
  • Leadership and Team Management: Provide consistent execution and exemplary service to our guests, create and update business strategies for the operation to drive sales, and manage labor deployment within parameters of budget.
  • Food Safety and Quality: Ensure completion of food safety checklists, maintain and manage food cost, and troubleshoot any issues that may arise.
  • Financial Management: Manage P&L, forecasting, COGs, and inventory control.
  • Team Development: Recruit, interview, hire, and retain a successful team, train, coach, and mentor all team members.
Requirements
  • Experience: Minimum 2 years of General Manager experience in a restaurant with comparable steps of service and volume.
  • Education: Bachelor's degree in Hospitality, Business, or related field preferred.
  • Skills: Strong critical thinking and problem-solving abilities required, proficiency in Spanish, French, and/or Arabic a plus.
Benefits
  • Health Coverage: Enrollment in Company-contributed health coverage plan, including dental and vision.
  • PTO: PTO starting at 15 days.
  • 401k: 401k with up to 4% match after ninety (90) days of employment.
  • Life Insurance: Life insurance coverage fully paid by the Company.
  • Commuter Benefits: Pre-tax commuter benefits.
  • Pet Insurance: Pet insurance.
  • Team Member Discounts: Team member discounts at all our brands.
About Convive Brands

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.