Operations Assistant

3 days ago


Miami, Florida, United States Kw Power Systems Full time
Job Summary

Kw Power Systems is seeking an Operations Assistant to support our logistics and customer service teams. This role will involve coordinating dispatcher duties, prioritizing calls, and tracking delivery status to ensure seamless customer experiences.

About the Position

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will be responsible for dispatching orders, assessing situations, and providing solutions to both internal and external stakeholders.

Key Responsibilities
  • Answer emergency and non-emergency calls, record call details, and address problems proactively.
  • Dispatch orders efficiently, using your knowledge of routes and traffic patterns to minimize delays.
  • Track delivery status, update call logs, and provide accurate reports to upper management.
  • Communicate effectively with both internal and external stakeholders to ensure seamless customer experiences.
Requirements
  • Bachelor's degree in a relevant field or equivalent work experience.
  • At least 2 years of experience in a similar role, preferably in a logistics or customer service setting.
  • Excellent communication, problem-solving, and organizational skills.
  • Able to work in a fast-paced environment, manage multiple tasks, and meet deadlines.
What We Offer
  • A competitive salary of $58,000 - $68,000 per annum, based on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development within our dynamic company.


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