Technical Solutions Consultant
3 days ago
Job Title: Technical Solutions Consultant
About Fireminds Operations LimitedWe are a leading company in the industry, and we're looking for a skilled Technical Solutions Consultant to join our team. As a Technical Solutions Consultant, you will play a critical role in supporting our sales efforts by providing technical expertise to customers and internal stakeholders.
Salary:
$80,000 - $120,000 per year
Job Description:
Key Responsibilities:- Serve as a technical expert in customer presentations, collaborating with the sales or account team.
- Assist customers in defining requirements and selecting appropriate products and services.
- Respond to customer inquiries via phone, email, or in-person.
- Provide technical support during the sales process and participate in project specification development.
- Determine technical requirements to meet client goals and act as liaison between sales/business development and engineering groups.
- Supply technical details for proposed solutions in response to customer requests for information or proposals.
- Prepare and track all proposals sent to customers, registering them in the system.
- Coordinate the transition from pre-sales specifications to implementation engineering after contract awards.
- Support Project Managers in provisioning and implementing services.
- Contribute to Product Development Team efforts in testing new services or products.
- Bachelor's degree or equivalent in engineering, information systems, or business administration.
- Five years of industry experience, including two or more years in sales engineering or consulting.
- Proven technology expertise, exceptional interpersonal abilities, and strong written and verbal communication skills.
- Meticulous attention to detail, analytical and problem-solving capabilities.
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