Technical Solutions Consultant

3 days ago


Miami, Florida, United States Fireminds Operations Limited Full time

Job Title: Technical Solutions Consultant

About Fireminds Operations Limited

We are a leading company in the industry, and we're looking for a skilled Technical Solutions Consultant to join our team. As a Technical Solutions Consultant, you will play a critical role in supporting our sales efforts by providing technical expertise to customers and internal stakeholders.

Salary:

$80,000 - $120,000 per year

Job Description:

Key Responsibilities:
  • Serve as a technical expert in customer presentations, collaborating with the sales or account team.
  • Assist customers in defining requirements and selecting appropriate products and services.
  • Respond to customer inquiries via phone, email, or in-person.
  • Provide technical support during the sales process and participate in project specification development.
  • Determine technical requirements to meet client goals and act as liaison between sales/business development and engineering groups.
  • Supply technical details for proposed solutions in response to customer requests for information or proposals.
  • Prepare and track all proposals sent to customers, registering them in the system.
  • Coordinate the transition from pre-sales specifications to implementation engineering after contract awards.
  • Support Project Managers in provisioning and implementing services.
  • Contribute to Product Development Team efforts in testing new services or products.
Requirements:
  • Bachelor's degree or equivalent in engineering, information systems, or business administration.
  • Five years of industry experience, including two or more years in sales engineering or consulting.
  • Proven technology expertise, exceptional interpersonal abilities, and strong written and verbal communication skills.
  • Meticulous attention to detail, analytical and problem-solving capabilities.


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