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Warranty Administration Specialist

2 months ago

Gainesville, Florida, United States Jenkins Kia of Gainesville Full time
Job Overview

The Warranty Administration Specialist plays a crucial role in managing the submissions, cancellations, and reconciliations of Warranty and Insurance products. This position involves performing a variety of routine tasks including calculating, posting, and verifying data to ensure accurate record-keeping. The specialist may also be responsible for verifying the accuracy of figures and postings made by other staff members. Additional office responsibilities may include sorting, filing, copying, responding to telephone inquiries, and other tasks as assigned, including covering for reception or cashier roles when necessary.

Ideal Candidate Profile
The successful candidate will possess experience as a posting clerk, preferably with ADP or similar dealership software, along with a minimum of two years of experience in an automotive dealership setting. An Associate's degree or related educational background is preferred.

Benefits Offered
  • Medical coverage with multiple plan options (BCBS)
  • Dental insurance
  • Vision care
  • Term Life Insurance
  • Company-funded Term Life Insurance
  • Short-Term and Long-Term Disability
  • Accident indemnity rider
  • Paid Time Off and Sick Days
  • 401(k) plan with employer matching
  • Employee Assistance Program
  • Family and Medical Leave Act (FMLA) benefits, including Maternity/Paternity Leave
  • Bereavement Leave
Key Responsibilities:

The following tasks are representative of the responsibilities associated with this role:
  • Review and analyze files, records, and other documents to gather information for inquiries.
  • Operate office equipment such as photocopiers, scanners, and personal computers.
  • Manage incoming calls, directing them appropriately and taking messages as needed.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or digitally.
  • Compile, copy, sort, and file records of office activities and business transactions.
  • Compute, record, and proofread data and other information, including reports.
  • Engage with customers, employees, and other individuals to address inquiries, disseminate information, and resolve complaints.
  • Adhere to all company policies, procedures, and safety standards.
  • Perform additional duties as assigned.
Physical Requirements:
The physical demands described are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities to perform these essential functions.
  • Sitting: Remaining seated for extended periods.
  • Standing: Maintaining an upright position at a workstation.
  • Walking: Moving about on foot as necessary.
We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.