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Urology Clinical Support Specialist

2 months ago

Pikesville, Maryland, United States United Urology Group Full time
Job Title: Clinical Patient Support Representative

We are seeking a highly skilled and compassionate Clinical Patient Support Representative to join our team at United Urology Group. As a Clinical Patient Support Representative, you will play a vital role in ensuring the efficient and seamless operation of our clinical offices.

Key Responsibilities:
  • Assist healthcare providers with patient examinations and procedures.
  • Prepare examination rooms, ensuring they are clean and well-organized.
  • Record patient medical history and vital signs accurately.
  • Administer medications and injections as directed by healthcare providers.
  • Perform basic laboratory tests and collect specimens for analysis.
  • Maintain infection control standards and ensure proper sterilization of equipment.
  • Greet patients and visitors warmly and provide a positive and professional first impression for the clinic.
  • Schedule appointments and assist with the scheduling of any additional testing directed by the physician.
  • Answer incoming calls, address inquiries, and direct calls appropriately.
  • Verify insurance coverage and assist patients with billing questions.
  • Collect payments at time of check-in.
Requirements:
  • Minimum High School Diploma or GED required.
  • Minimum of five (5) years front office and clinical experience, preferably in Urology.
  • Proficient knowledge of Medical Terminology, ICD-10, and CPT -4 Codes.
What We Offer:
  • Competitive salaries and a great work/life balance.
  • Outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more.
About United Urology Group:

United Urology Group is a leading urology network in the country, with affiliates including Chesapeake Urology, Arizona Urology- Phoenix & Scottsdale, Arizona Urology - Tucson, Colorado Urology & Tennessee Urology. We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff. We deliver a cohesive approach to urologic care, providing patients access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies.