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Medical Intake Coordinator

1 month ago

Pittsburgh, Pennsylvania, United States AppleOne Full time
Job Summary

The Medical Intake Specialist plays a vital role in ensuring a seamless and efficient intake process for patients. This individual will be responsible for gathering patient information, verifying insurance, obtaining pre-authorizations, and ensuring that all necessary documentation is completed before patient appointments.

Key Responsibilities
  • Assist patients with the intake process, ensuring all necessary information is collected and accurate.
  • Obtain and verify patient demographic, insurance, and medical history information.
  • Ensure all required documents, authorizations, and referrals are completed and filed appropriately.
  • Coordinate with healthcare providers and insurance companies to obtain prior authorizations for procedures and treatments.
  • Answer patient inquiries regarding the intake process, insurance coverage, and appointment scheduling.
  • Maintain confidentiality and comply with HIPAA regulations at all times.
  • Handle patient concerns and provide exceptional customer service throughout the intake process.
  • Collaborate with medical staff and administrative teams to ensure seamless patient flow and timely access to care.
Qualifications
  • High school diploma or equivalent; additional education in healthcare administration or a related field is a plus.
  • 1-2 years of experience in a healthcare setting, preferably in patient intake or medical office administration.
  • Knowledge of medical terminology, insurance verification, and prior authorization processes.
  • Strong attention to detail and excellent organizational skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Proficient in using electronic health records (EHR) and other healthcare management systems.
  • Outstanding interpersonal and communication skills with a patient-focused attitude.
Benefits

AppleOne offers a competitive salary and benefits package, including major medical, dental, vision, 401k, and statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.