Behavioral Health Intake Coordinator

4 days ago


Pittsburgh, Pennsylvania, United States Northside Christian Health Center Full time
Job Summary

We are seeking a highly skilled Behavioral Health Intake Coordinator to join our team at Northside Christian Health Center. This role is responsible for implementing a screening and triage process to assist families in determining the necessary services or assessments.

Key Responsibilities
  • Completes all data entry for pre-admission, including identifying information, reason for referral, relevant history, and payor type information.
  • Identifies emergent or complex cases and seeks clinical review, as needed, prior to finalizing the referral.
  • Answers general questions and makes referrals for families/professionals seeking a range of Behavioral Health services.
  • Gathers referral and pre-admission information from referring agencies, professionals, clients, and other customers.
  • Supports the department process of "warm-hands" and appointment reminder process.
  • Maintains working relationships with front office, operations, and clinical staff to ensure efficiency in the day-to-day functioning of the resource and scheduling service.
  • Employs a database to assess the demand/waiting lists for services and the ability of current service capacities to meet the community's needs.
  • Ensures completion of Social Determinants of Health Questionnaire with the patient, referring them to internal and external resources as applicable.
  • Participates in outreach activities as designated by the Chief Behavioral Health Officer.
  • Participates in departmental and organizational quality improvement projects.
  • Assists with other duties as assigned by the Chief Behavioral Health Officer and/or Chief Operations Officer.
Requirements
  • Bachelor's Degree in psychology, social work, or a related area.
  • Minimum of 1 year of direct patient care experience.
  • Act 33 with renewal.
  • Act 34 with renewal.
  • Act 73 FBI Clearance with renewal.
  • Annual Influenza vaccine.


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