Veteran Service Navigator
4 weeks ago
Veterans Leadership Program (VLP) is a premier Veteran service organization in Western and Central Pennsylvania. As a Veteran Service Navigator, you will play a crucial role in empowering Veterans to navigate life's transitions and reach their full potential.
The ideal candidate will have excellent interpersonal and customer service skills, with the ability to work in a fast-paced environment. You will be responsible for coordinating online intakes, assessing eligibility for VLP programs, and providing direct community resource referrals.
Key Responsibilities:
- Coordinate online intakes for Veterans requesting VLP services
- Review intakes within 24 hours and collect necessary information and documentation
- Transfer intake information to the agency's case management system
- Coordinate Veteran signatures on VLP consents and program agreements
- Assess eligibility for VLP programs and provide community resource referrals
- Assign intakes to the appropriate program and case manager
Requirements:
- Associates degree in business, communications, sociology, human services, or related field
- Minimum of three to five years' experience as an administrative assistant or similar position
- Act 33 and 34 clearances
About VLP:
VLP is a team of experienced leaders, support staff, and case managers committed to assisting Veterans. We offer comprehensive programs and partnerships to support every Veteran in reaching their full potential.
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