Lead Barista Clerk
2 weeks ago
Job Summary
The Lead Barista Clerk is a key member of the Bashas team, responsible for creating an exceptional customer experience in our Starbucks café. As a leader, you will be expected to provide top-notch service, maintain a clean and comfortable store environment, and ensure compliance with safety regulations and company policies.
Key Responsibilities
- Observe and enforce all store rules and company policies to ensure a safe and welcoming environment for customers and team members.
- Deliver legendary customer service by acting with a customer-first attitude and connecting with customers to understand their needs.
- Provide quality beverages and products consistently, adhering to all recipe and presentation standards, and following health, safety, and sanitation guidelines.
- Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Bashas and Starbucks.
- Anticipate customer and store needs, and maintain a clean and organized workspace to ensure efficient operations.
- Recognize and reinforce individual and team accomplishments, and assist with new member training by providing respectful and encouraging coaching.
- Maintain regular and consistent attendance and punctuality, and perform other duties as needed or assigned by management.
Requirements
- Excellent customer service skills and ability to work in a fast-paced environment.
- Reliable transportation and ability to pass a drug and/or background screen.
- Ability to understand and carry out oral and/or written instructions, and learn quickly in a team environment.
- Ability to develop and maintain effective working relationships with partners, and bend and lift up to 50 pounds.
Working Conditions
This role requires working in a variety of environments, including temperature changes, and involves walking, standing for long periods, repetitive hand and arm movements, frequent heavy lifting, bending, and stretching.
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