Automotive Service Advisor

3 days ago

Arlington TX USA, United States MeiGroup Full time
Job Title: Automotive Service Advisor

At Mei Group, we are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team. As a key member of our service department, you will play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Provide prompt, courteous, and effective service to customers, ensuring their needs are met and exceeded.
  • Drive sales of technicians' time to meet departmental sales forecasts, prioritizing required services and offering options upon request.
  • Keep customers informed on completion times, service expenses, and possible changes, ensuring a positive dealership experience.
  • Monitor the vehicle approval process for mechanical warranty completion and manage vehicle priority dispatching using Mei Group's processes as needed.
  • Partner with other functional areas and managers to collaborate on vehicle quality and potential issues.
  • Verify vehicle warranty coverage by examining records and papers, maintaining accurate and up-to-date information.
  • Utilize reports, analyze information, and monitor trends to identify if repairs are needed or meet company standards.
Requirements and Qualifications:
  • High School Diploma or equivalent
  • Valid driver's license with a good driving record
  • Previous Service Advisor experience a plus
  • Preferred but not mandatory, automotive knowledge or training
  • Excellent communication and interpersonal skills
  • Eagerness and drive to succeed
  • Stable work history with customer service experience a plus
  • Confidence and persistence
  • Upbeat positive attitude
  • Strong work ethic
Working Conditions:
  • May require walking or standing for an extended period
  • Able to work in a call center environment
  • Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions
Benefits:

We are proud to offer an exceptional range of perks to our employees. Our comprehensive benefits package includes Health, Life, Dental, and Vision Insurance, as well as a 401k plan. Additionally, we provide paid holidays and personal time off (PTO) to support work-life balance and personal well-being.

We prioritize the health and convenience of our employees, offering TeleDoc, a service that grants our staff 24/7 access to medical professionals. With TeleDoc, employees can obtain prescriptions, receive medical guidance, and consult with doctors over the phone, eliminating the need for physical doctor visits in many cases.

We also provide a fully equipped onsite gym for our employees, encouraging physical well-being and promoting a healthy work-life balance.

About Mei Group:

Mei Group is a privately owned group of companies based in the Dallas-Ft. Worth (DFW) region. With a dedicated workforce of over 300 talented individuals, we have been successfully operating since 1992, serving as a pillar of expertise and excellence in our industry. Throughout our extensive history, we have built a solid reputation for our unwavering commitment to quality and expertise. The Mei Group consists of a total of 10 dealerships that operate under the buy here pay here model, offering flexible financing solutions to meet the needs of our valued customers.

  • Automotive Service Advisor

    3 days ago

    Johnston, RI , USA, United States Grieco Automotive Group Full time

    Job OpportunityWe are seeking an experienced service advisor to join our team at Grieco Automotive Group. Our Hyundai location offers a dynamic work environment and a competitive benefits package, including 401K, medical, and paid time off.Key ResponsibilitiesProvide exceptional customer service to our clientsWork closely with our service team to ensure...

  • Automotive Service Advisor

    1 week ago

    Tacoma, WA , USA, United States Titus Will Service & Tire Full time

    Service Advisor Opportunity at Titus-Will Service & TireWe are seeking a skilled Service Advisor to join our team at Titus-Will Service & Tire in Downtown Tacoma. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our service department.What We OfferA competitive base salary of...

  • Automotive Service Advisor

    2 weeks ago

    Arlington, Virginia, United States Brakes Plus Full time

    About Brakes PlusBrakes Plus is a leading auto service company with a strong presence in the western United States. With a commitment to excellence and customer satisfaction, we are seeking a highly skilled and motivated individual to join our team as an Automotive Service Advisor.Job SummaryThe Automotive Service Advisor will play a critical role in...

  • Automotive Service Advisor

    1 week ago

    Wall Township, NJ, USA, United States Jiffy Lube Full time

    Job Title: Automotive Service AdvisorWe are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Jiffy Lube. As a Service Advisor, you will play a critical role in providing exceptional customer service, ensuring customer satisfaction, and driving sales growth.Key Responsibilities:Provide world-class customer service,...

  • Automotive Service Advisor

    2 days ago

    Long Beach, CA, USA, United States Harbor Auto Group Full time

    Job Title: Automotive Service AdvisorWe are seeking a highly skilled and experienced Automotive Service Advisor to join our team at Harbor Auto Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.About UsHarbor Auto Group is a family-owned and operated dealership with a rich history...

  • Automotive Service Advisor

    1 week ago

    Arlington, Virginia, United States Brakes Plus Full time

    About Brakes PlusBrakes Plus is a leading auto service company with a strong presence in the western United States. With over 150 stores across six states, we are committed to providing exceptional service and quality parts to our customers.Job SummaryWe are seeking an experienced Automotive Service Advisor to join our team at Brakes Plus. As a key member of...

  • Automotive Service Advisor/Writer

    2 weeks ago

    Arlington Heights, Illinois, United States Ed Napleton Auto Group Full time

    **About the Role**The Ed Napleton Automotive Group is seeking a highly skilled Automotive Service Advisor to join our team at Arlington Heights Chrysler Dodge Jeep Ram. As a key member of our Service Lane, you will play a critical role in providing exceptional customer service and ensuring the timely completion of vehicle repairs.**Key Responsibilities**Work...

  • Service Advisor

    18 hours ago

    McKinney, TX , USA, United States Meineke Full time

    Job SummaryWe are seeking a highly skilled Service Advisor to join our team at Meineke. As a Service Advisor, you will be responsible for overseeing the service department, ensuring repairs and maintenance tasks are completed in a timely manner, and mentoring employees on best practices for improving sales and customer service...

  • Automotive Service Professional

    3 weeks ago

    Miami, FL , USA, United States Murgado Automotive Group Full time

    **About Us**Brickell Honda, a part of the esteemed Murgado Automotive Group, is a premier Honda dealership in Miami, dedicated to delivering exceptional automotive service and customer satisfaction. As a trusted dealership, we are committed to excellence, offering our clients reliable and professional services while upholding the Honda brand's reputation for...

  • Automotive Service Technician

    3 weeks ago

    Arlington, TX, USA, United States MeiGroup Full time

    Job SummaryWe are seeking a skilled Automotive Service Technician to join our team at MeiGroup. As a key member of our service department, you will be responsible for examining and diagnosing vehicles, discussing repairs with our shop foreman or service advisor, and communicating additional service requests to our service advisor.Key Responsibilities:Examine...

  • Automotive Service Professional

    2 weeks ago

    Miami, FL , USA, United States Murgado Automotive Group Full time

    Automotive Technician PositionBrickell Honda, a leading Honda dealership in Miami, is seeking a skilled Automotive Technician to join our service team. As a trusted dealership, we prioritize excellence and customer satisfaction, offering our clients reliable and professional services while upholding the Honda brand's reputation for quality and...

  • Automotive Service Advisor

    3 days ago

    Cicero, NY, USA, United States Drivers Village Full time

    Job Title: Automotive Service Advisor WriterDriver's Village is seeking a highly skilled and customer-focused Automotive Service Advisor Writer to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service, communicating effectively with customers and technicians, and ensuring a seamless service...

  • Automotive Service Technician

    2 weeks ago

    Birmingham, AL, USA, United States Sonic Automotive Full time

    Job SummaryThe Automotive Service Technician is a key member of our team at Sonic Automotive, responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.Key ResponsibilitiesReceive repair orders from the dispatcher and take them to the stall area.Perform work as outlined on the repair order with...

  • Automotive Service Advisor

    1 week ago

    Lynchburg, VA, USA, United States Berglund Luxury Auto Lynchburg Full time

    Job OpportunityBerglund Luxury Auto Lynchburg is seeking a skilled Automotive Service Advisor to join our team.Key Responsibilities:Provide exceptional customer service and ensure a positive experience for all customersObtain and verify customer and vehicle informationAccurately report vehicle symptoms and recommend necessary maintenancePrepare detailed...

  • Automotive Service Advisor

    4 weeks ago

    Arlington, United States MeiGroup Full time

    Job DescriptionJob DescriptionAutomotive Customer Service Advisor - Arlington Truck CenterThis position is responsible for driving the growth of the business by improving the operational efficiency and consistency of the customer vehicle repair process and adherence to Mei Group’s diagnostic and repair processes. This position will be working in a call...

  • Automotive Service Professional

    2 weeks ago

    Miami, FL , USA, United States Murgado Automotive Group Full time

    Position OverviewWe are seeking an experienced and skilled Automotive Technician to join our service department at Brickell Chrysler Jeep Dodge Ram. As an Automotive Technician, you will be responsible for performing diagnostic tests, repairs, and maintenance on a wide range of vehicles, ensuring the highest level of customer satisfaction.Key...

  • Service Advisor

    3 weeks ago

    Tacoma, WA , USA, United States Car Pros Automotive Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Car Pros Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the repair process.Key ResponsibilitiesCustomer Interaction: Greet customers in a professional and...

  • Service Advisor

    2 weeks ago

    Austin, TX, United States Lamb's Tire & Automotive Full time

    Job DescriptionOverview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts,...

  • Service Advisor

    2 months ago

    Buda, TX, United States Lamb's Tire & Automotive Full time

    Job DescriptionOverview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts,...

  • Automotive Technician

    4 days ago

    Arlington, Virginia, United States Asbury Automotive Full time

    About Asbury Automotive GroupWe are a leading automotive retailer in the United States, committed to providing exceptional experiences for our guests and promoting a fun, supportive, and inclusive environment for our team members.Job SummaryWe are seeking a skilled Service Technician to join our team at Koons Arlington Toyota. As a Service Technician, you...