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Automotive Service Advisor

2 months ago

Wall Township NJ USA, United States Jiffy Lube Full time
Job Title: Automotive Service Advisor

We are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Jiffy Lube. As a Service Advisor, you will play a critical role in providing exceptional customer service, ensuring customer satisfaction, and driving sales growth.

Key Responsibilities:
  • Provide world-class customer service, ensuring a positive guest experience and building customer loyalty.
  • Analyze customer needs and provide personalized service recommendations to increase sales and service results.
  • Communicate effectively with customers, resolving any issues and providing updates throughout the service process.
  • Accurately capture customer product needs and provide tailored options to meet their automotive requirements.
Requirements:
  • Previous experience in a dealership, automotive shop, tire center, or quick lube environment is essential.
  • A high school diploma or GED is required, and we offer opportunities for professional development through Jiffy Lube University.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to lift and move work-related items up to 50 pounds and work in a variety of temperatures and environments.
What We Offer:
  • A competitive starting rate of pay, ranging from $18-$19 per hour.
  • World-class training and development opportunities through Jiffy Lube University.
  • Medical and dental insurance, paid vacation, and holidays.
  • Uniforms, advancement opportunities, and a great team environment.