Automotive Service Advisor
3 days ago
Driver's Village is seeking a highly skilled and customer-focused Automotive Service Advisor Writer to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service, communicating effectively with customers and technicians, and ensuring a seamless service experience.
Key Responsibilities:- Assess customer needs and concerns for their vehicles
- Accurately enter Repair Orders for all types of service, including warranty and customer pay
- Clearly communicate with customers throughout the service process, from agreement on intended/recommended repairs through completion
- Advise clients on the proper care for their vehicle, including maintenance
- Provide timely updates to customers on vehicle status throughout the day
- Ability to provide an exceptional customer experience
- Excellent communication, consultative, interpersonal and organizational skills
- Valid NY State Driver's License
- High school diploma or equivalent
- Medical, Dental & Vision Coverage
- 401K Program
- Life Insurance & Disability Coverage
- Enhanced Vacation Plan & Paid Holidays
- Never work on Sundays or Major Holidays
- Paid Bereavement
Driver's Village is an Equal Opportunity Employer and welcomes applications from diverse candidates. We consider all applications for all jobs without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, transgender status, gender dysphoria, predisposing genetic characteristics or carrier status, disability, marital or family status, pregnancy, veteran status, arrest or conviction record, domestic violence victim status or any other legally protected class or status.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Day range:
- Monday to Friday
- Some Weekends
Shift:
- 8 - 10 hour shift
- Day shift
Work Location: In person
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