Service Advisor

1 month ago

Buda TX United States Lamb's Tire & Automotive Full time
Job Description

Overview:
Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning.

COMPENSATION: COMPETITIVE PAY DEPENDING ON EXPERIENCE

The Sales and Service Advisor is responsible for selling and promoting all Lamb's Tire & Automotive products and services by following the company's store standards and expectations.

Essential Roles and Responsibilities:

  • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
  • Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
  • Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
  • Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
  • Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
  • Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
  • Track all new returns, core returns and warranty parts for individual customers
  • Other duties as assigned

Qualifications :
  • High School Diploma or equivalent
  • Prior experience as a Service Advisor is helpful, but not required
  • Professional appearance and proven ability to work in a process driven environment
  • Possess valid driver's license, or obtain a valid driver's license within 30 days of hire date
  • Ability to work a minimum of five days, including weekends

Benefits:
  • Competitive Bi-Weekly Pay
  • Tuition Reimbursement, up to $3,000 annually
  • Paid Vacation and Sick Time
  • 6 Paid Holidays
  • Medical, Dental and Vision Insurance (Effective 1 st of the Month after Hire)
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match
  • Discounted Services on Personal and Immediate Family Vehicles
  • Opportunity for Advancement


Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

#bayard

  • Service Advisor

    2 months ago

    Buda, United States Sun Auto Service Full time

    OverviewLamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses,...

  • Service Advisor

    2 months ago

    Buda, United States Lamb’s Tire & Automotive Full time

    Overview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...

  • Service Advisor

    2 months ago

    Buda, United States Lamb's Tire & Automotive Full time

    Overview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...

  • Service Advisor

    2 months ago

    Buda, United States Lamb's Tire & Automotive Full time

    Job DescriptionOverview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and...

  • Service Advisor

    4 weeks ago

    Rogers, AR, United States Plaza Tire Service Full time

    Job DescriptionOverview: Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business and a leader in our industry. Plaza Tire Service is big enough for you to make a career and small enough to care that you do.We're seeking a Sales...

  • Service Advisor

    4 weeks ago

    Austin, TX, United States Sun Auto Service Austin Full time

    Job DescriptionOverview: Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts,...

  • Service Advisor

    4 weeks ago

    Lakeway, TX, United States Sun Auto Service Austin Full time

    Overview: Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...

  • Service Advisor

    2 days ago

    Austin, TX, United States Sun Auto Service Austin Full time

    Job DescriptionOverview: Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts,...

  • Service Advisor

    2 weeks ago

    Rolla, MO, United States Sun Auto Tire & Service Full time

    Job DescriptionOverviewJoin the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business and a leader in our industry. Plaza Tire Service is big enough for you to make a career and small enough to care that you do.We're seeking a Sales and...

  • Automotive Service Advisor

    4 weeks ago

    Ballwin, MO, United States Plaza Tire Service Full time

    Overview: Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business and a leader in our industry. Plaza Tire Service is big enough for you to make a career and small enough to care that you do.We're seeking a Sales and Service...

  • Sales/Service Advisor

    4 weeks ago

    Arnold, MO, United States Plaza Tire Service Full time

    Job DescriptionOverview: Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business and a leader in our industry. Plaza Tire Service is big enough for you to make a career and small enough to care that you do.We're seeking a Sales...

  • Automotive Service Advisor

    4 weeks ago

    Manchester, MO, United States Plaza Tire Service Full time

    Overview: Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business and a leader in our industry. Plaza Tire Service is big enough for you to make a career and small enough to care that you do.We're seeking a Sales and Service...

  • Service Advisor/Sales

    4 weeks ago

    Westerville, OH, United States Boyd's Tire & Service Full time

    Job DescriptionOverview: Boyd's Tire & Service has been providing drivers in Central Ohio with the best automotive products and services since 1996. We strive to provide you with high-quality tires and reliable car repairs at our several locations in Columbus, Blacklick, Hilliard, Lewis Center, Marysville, and Central Ohio. Our staff is ready to go above...

  • Sales & Service Advisor - Green Valley

    1 month ago

    Green Valley, AZ, United States BRAKEmax Tire & Service Centers Full time

    Job DescriptionOverview: BRAKEmax has all of the services you need to keep your vehicle in top condition. Whether you need basic services like oil changes and brake repair, or more challenging mechanical services like transmission repair or car AC repair, one stop at BRAKEmax gets it done.The Sales and Service Advisor is responsible for selling and...

  • RV Service Technician

    1 week ago

    Buda, Texas, United States Blue Compass RV Full time

    About the RoleWe are seeking a skilled RV Service Technician to join our team at Blue Compass RV. As a key member of our service department, you will be responsible for performing repairs and maintenance work on recreational vehicles to ensure they are in excellent condition for our customers.Key ResponsibilitiesDiagnose and repair electrical, automotive,...

  • Automotive Service Advisor/Sales

    4 weeks ago

    McKinney, TX, United States Driver's Edge Auto Repair Full time

    Job DescriptionOverview: If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Driver's Edge. Join our team and help us drive customer satisfaction to new heights! Driver's Edge Auto Repair has delivered fast and easy...

  • Sales & Service Advisor - N Oracle Rd

    5 days ago

    Tucson, AZ, United States BRAKEmax Tire & Service Centers Full time

    Job DescriptionOverview: BRAKEmax has all of the services you need to keep your vehicle in top condition. Whether you need basic services like oil changes and brake repair, or more challenging mechanical services like transmission repair or car AC repair, one stop at BRAKEmax gets it done.The Sales and Service Advisor is responsible for selling and...

  • Service Advisor

    4 weeks ago

    Tulsa, OK, United States Nelson Mazda Tulsa Full time

    For over 60 years now the Nelson family has been a part of automotive retail. As a dealership group, the Nelson familycontinues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer and...

  • Service Advisor

    2 weeks ago

    Austin, TX, United States Lamb's Tire & Automotive Full time

    Overview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...

  • Automotive Service Advisor Trainee

    3 days ago

    , GA, United States Peach State Truck Centers Full time

    Job SummaryPeach State Truck Centers is seeking a highly motivated and detail-oriented Service Advisor Trainee to join our team. As a Service Advisor Trainee, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesCustomer Communication: Develop strong relationships with customers to understand...