Current jobs related to Hotel Guest Services Associate - Fredericksburg, Virginia - The Publisher Hotel, Fredericksburg, VA


  • Fredericksburg, Virginia, United States The Publisher Hotel, Fredericksburg, VA Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Publisher Hotel in Fredericksburg, VA. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesSupervise and...


  • Fredericksburg, Virginia, United States The Publisher Hotel, Fredericksburg, VA Full time

    Job Title: Hotel Front Desk ManagerWe are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at The Publisher Hotel in Fredericksburg, VA.Job Summary:The Hotel Front Desk Manager is responsible for overseeing the front office operations, ensuring exceptional customer service, and managing the hotel's revenue and...


  • Fredericksburg, Virginia, United States The Publisher Hotel, Fredericksburg, VA Full time

    Job SummaryThe Publisher Hotel in Fredericksburg, VA is seeking a highly skilled Front Desk Manager to oversee the daily operations of the front office, ensuring exceptional guest satisfaction and quality service. As a key member of the hotel team, you will be responsible for managing the front desk, housekeeping, laundry, and food and beverage operations,...


  • Fredericksburg, Virginia, United States CUSA, LLC Full time

    Hotel General Manager OpportunityCUSA, LLC, a leading hotel management company, is seeking a seasoned Hotel General Manager to oversee the daily operations of an 85-key Country Inn & Suites by Choice Hotel.Key Responsibilities:Enhance the current operational team to drive hotel performanceImprove Key Performance Indexes (KPIs) through strategic...


  • Fredericksburg, Virginia, United States Hotel Equities Full time

    Job Title: Front Desk SupervisorJob Summary:Hotel Equities is seeking a skilled Front Desk Supervisor to join our team at The Publisher Hotel in Fredericksburg, VA. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk staff.Key Responsibilities:...


  • Fredericksburg, Virginia, United States The Publisher Hotel, Fredericksburg, VA Full time

    Job Title: Front Desk ClerkWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at The Publisher Hotel in Fredericksburg, VA.Job Summary:The Front Desk Clerk will be responsible for providing exceptional customer service to our guests, responding to their inquiries, and resolving any issues that may arise. This role requires...


  • Fredericksburg, Virginia, United States Wingstop Restaurants Full time

    Deliver World-Class Service at WingstopAs a Guest Service Team Member at Wingstop, you'll be the face and voice of our brand, delivering exceptional experiences to every guest who walks through our doors. Your responsibilities will include:Key Responsibilities:Act as the ambassador of Wingstop, providing authentic, positive, and genuine interactions with...

  • Housekeeper

    7 days ago


    Fredericksburg, Virginia, United States The Publisher Hotel, Fredericksburg, VA Full time

    Job DescriptionGreenwood Hospitality & Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently seeking a skilled housekeeper for The Publisher Hotel in Fredericksburg, VA.Cleanliness and attention to detail are essential for this role, as you will be responsible for ensuring the hotel's guest rooms and public...


  • Fredericksburg, Virginia, United States Silver Diner Development, LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Service Support Associate. As a key member of our front-of-house team, you will play a vital role in ensuring exceptional guest satisfaction and delivering a memorable dining experience.Key ResponsibilitiesSupport Servers by completing final garnish of...


  • Fredericksburg, Virginia, United States Silver Diner Development, LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Food Service Associate. As a key member of our front-of-house team, you will play a vital role in ensuring our guests have an exceptional dining experience.Key ResponsibilitiesSupport Servers by completing final garnish of desserts and ensuring plate...


  • Fredericksburg, Virginia, United States Silver Diner Development, LLC Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Food Service Associate. As a key member of our front-of-house team, you will play a vital role in delivering exceptional guest experiences and ensuring the smooth operation of our restaurant.Key ResponsibilitiesSupport Servers by completing final garnish of...


  • Fredericksburg, Virginia, United States Silver Diner Development, LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Service Support Associate. As a key member of our front-of-house team, you will play a vital role in ensuring exceptional guest satisfaction and delivering a memorable dining experience.Key ResponsibilitiesSupport Servers by completing final garnish of...

  • Valet

    7 days ago


    Fredericksburg, Virginia, United States The Publisher Hotel, Fredericksburg, VA Full time

    Job SummaryThe Publisher Hotel in Fredericksburg, VA is seeking a skilled Valet to provide exceptional service to our guests. As a key member of our team, you will be responsible for ensuring the satisfaction and comfort of our guests by promptly and courteously responding to their requests.Key ResponsibilitiesPark and retrieve customer vehicles in specified...


  • Fredericksburg, Virginia, United States Fredericksburg Expo & Conference Center Full time

    Job Title: Food Service AssociateJoin our team at the Fredericksburg Expo & Conference Center as a Food Service Associate. As a key member of our catering team, you will be responsible for delivering and serving food at scheduled functions under the supervision of the catering captain.Key Responsibilities:Assemble and deliver all food and supplies for...


  • Fredericksburg, Virginia, United States Fredericksburg Expo & Conference Center Full time

    Job Title: Food Service AssociateJoin our team at the Fredericksburg Expo & Conference Center as a Food Service Associate! As a key member of our catering team, you will be responsible for delivering and serving food at scheduled functions under the supervision of the catering captain.Key Responsibilities:Assemble and deliver all food and supplies for...


  • Fredericksburg, Virginia, United States The Publisher Hotel, Fredericksburg, VA Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Housekeeper to join our team at The Publisher Hotel in Fredericksburg, VA. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction in our guest rooms.Key ResponsibilitiesSupervise and Coordinate...


  • Fredericksburg, Virginia, United States Fredericksburg Expo & Conference Center Full time

    Job Summary:Delivers and serves food at scheduled functions under the supervision of the catering captain. Ensures the accurate execution of all events during his/her shift. May drive a catering delivery truck. Sets up and serves at functions; cleans event area during and after events; breaks down the setup and leaves the area neat and clean; returns...

  • Food Service Associate

    2 months ago


    Fredericksburg, Virginia, United States Fredericksburg Expo & Conference Center Full time

    Job Summary:Delivers and serves food at scheduled functions under the supervision of the catering captain. Ensures the accurate execution of all events during his/her shift. May drive a catering delivery truck. Sets up and serves at functions; cleans event area during and after events; breaks down the setup and leaves the area neat and clean; returns...

  • Soda Associate

    1 month ago


    Fredericksburg, Virginia, United States Silver Diner Development, LLC Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Soda Associate to join our team at Silver Diner Development, LLC. As a key member of our Front of the House team, you will play a vital role in ensuring exceptional Guest Satisfaction in the areas of Speed of Service and Accuracy of Orders.Key ResponsibilitiesSupport Servers by completing final...


  • Fredericksburg, Virginia, United States Silver Diner Development, LLC Full time

    Job Title: Food RunnerWe are seeking a highly motivated and energetic Food Runner to join our team at Silver Diner Development, LLC. As a Food Runner, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our dining room.Key Responsibilities:Deliver food and beverages to guests in a timely and accurate...

Hotel Guest Services Associate

2 months ago


Fredericksburg, Virginia, United States The Publisher Hotel, Fredericksburg, VA Full time
Job Summary

We are seeking a highly skilled and courteous Valet Attendant to join our team at The Publisher Hotel in Fredericksburg, VA. As a Valet Attendant, you will be responsible for providing exceptional service to our guests by parking and retrieving their vehicles in a safe and efficient manner.

Key Responsibilities
  • Parking and Retrieval: Park and retrieve customer vehicles in specified areas in a safe and efficient manner.
  • Guest Assistance: Assist guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage, or using a luggage cart.
  • Laundry and Amenities: Respond to guest needs by promptly delivering laundry, newspapers, iron & ironing board, additional linens, etc., in person.
  • Communication: Respond to inquiries and promote the hotel's services, in person and on telephone, by explaining products/services.
  • Vehicle Maintenance: Communicate hotel vehicle maintenance needed to Engineering in a timely manner and follow up on completion.
  • Safety and Security: Obey all traffic and driving regulations, remain on scheduled route at all times, and ensure safety of all passengers and their belongings.
  • Log Keeping: Complete transportation log and maintain a written log recording guest requests and deliveries.
Requirements
  • Education: High School diploma /Secondary qualification or equivalent.
  • Experience: Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
  • Physical Demands: Must have vision ability see objects and people at a distance, finger, hand and upper body dexterity to grasp handles, carry bundles and lift packages, and upper body strength to continually lift and carry up to 65lbs throughout the hotel during entire shift.
  • Communication Skills: Must be able to communicate verbally and understand and follow verbal instruction, use tact and understanding when dealing with a variety of customer service problems, and have strong communication skills when interacting with guests and employees.
Benefits
  • Team Driven Culture: We are a team-driven and values-based culture that prioritizes exceptional service and guest satisfaction.
  • Competitive Benefits: We offer a comprehensive benefits package, including medical, dental, and vision insurance, vacation and holiday pay, employee assistance program, and career growth opportunities.
  • Employee Perks: We offer reduced room rates throughout our portfolio, third-party perks, and a flexible spending account.