Field Service Engineer

5 days ago


Garnet Valley, United States IMS Technology Services, LLC Full time
Job Description

This Field Service Technician/Engineer role is responsible for installing, troubleshooting, and maintaining audio-visual systems for clients. This includes evaluating existing systems, reverse-engineering them to provide accurate information to software developers, and completing all necessary documentation. The ideal candidate will have experience with industry-standard software languages, such as Crestron, Extron, and QSC, and be proficient in reading and understanding CAD functional, riser, and architectural drawings.

  • Install and maintain audio-visual systems for clients, including configuring devices to optimal settings and loading control and DSP codes.
  • Troubleshoot and debug applications in the field, using problem-solving skills to identify potential causes of failure.
  • Communicate effectively with clients, software developers, and other team members to ensure seamless project execution.
About Us

IMS Technology Services, LLC is an award-winning provider of systems integration, virtual meetings and webcasting, content creation and event staging solutions designed to foster collaboration, productivity, learning, and business communication. We attribute our growth to our talented team members who strive to deliver exceptional results for our clients.

What You Will Bring

The ideal candidate will possess:

  • A high school diploma or equivalent
  • Certification in Poly, Q-SYS, Crestron, and/or Biamp software (preferred)
  • Exceptional organizational skills and attention to detail
  • Expert reading and understanding of audio visual engineering drawings
Compensation and Benefits

The compensation package for this role includes a competitive salary, a unique approach to medical/dental premiums, and a company-provided vehicle. All business expenses are covered, and per diems are provided for travel. A valid driver's license and excellent driving record are required, as well as the ability to work nights and weekends and overtime as necessary.



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