AV Field Service Professional

7 days ago


Garnet Valley, United States IMS Technology Services, LLC Full time

The salary for this position is estimated to be around $60,000 - $80,000 per year, based on the location and industry standards.

Job Description

As an AV Field Service Professional at IMS Technology Services, LLC, you will be responsible for troubleshooting and debugging applications in the field, making graphical user interface adjustments as directed, and evaluating existing systems to provide accurate information for software development. You will also configure devices installed to their optimal settings, load and configure control & DSP codes, and thoroughly test and force-fail all systems on site.

You will communicate effectively with software developers, lead installers, installation managers, service managers, systems and design engineering about system and/or operational questions or concerns. Additionally, you will open service tickets with manufacturers and successfully troubleshoot with manufacturers while on-site.

Key Responsibilities:

  • Troubleshoot & debug applications in the field
  • Making graphical user interface adjustments as directed
  • Evaluate existing systems to provide accurate information for software development
  • Configure devices installed to their optimal settings
  • Loading and configuring control & DSP codes
  • Thoroughly testing and force-failing all systems on site

Requirements:

  • High School Diploma or GED required
  • Prior experience reading, understanding, and explaining CAD functional, riser, and architectural drawings
  • Self-motivated employee who enjoys working with teams as much as on their own
  • Exceptional problem-solving skills
  • Valid driver's license and excellent driving record


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