AV Installation Specialist

3 weeks ago


Garnet Valley, United States IMS Technology Services, LLC Full time

Job Overview

We are seeking a skilled AV Installation Specialist to join our team at IMS Technology Services, Inc. As an AV Installation Specialist, you will be responsible for installing and troubleshooting audio-visual systems in various settings.

About the Role

This is a mid-level position that requires experience in technology installation, customer service, cabling, wiring, and troubleshooting systems or networks. You will work closely with our team to alter system configurations, troubleshoot failures, and debug various systems we install.

Responsibilities

  • Troubleshoot and debug applications in the field using software languages such as Crestron, Extron, and QSC.
  • Making efficient and effective graphical user interface adjustments as directed in the field.
  • Evaluating existing systems and reverse-engineering them to provide accurate information for software development.
  • Symptomatically identifying system failures and testing all potential points of failure thoroughly.
  • Completing forms and documentation related to the service and troubleshooting process.
  • Loading and configuring control and DSP codes.
  • Testing and force-failing all systems on-site.
  • Communicating effectively with Software Developers, Lead Installers, and other stakeholders about system and operational questions or concerns.

Requirements

  • A High School Diploma or equivalent is required.
  • Prior experience reading, understanding, and explaining CAD functional, riser, and architectural drawings is preferred.
  • Exceptional organizational skills and attention to detail are essential.
  • You should have expert knowledge of audio visual engineering drawings and exceptional problem-solving skills.
  • Strong written and verbal communication skills are necessary, along with excellent customer service skills.
  • A valid driver's license and excellent driving record are also required.

What We Offer

IMS offers a competitive salary package based on experience, including medical/dental premiums and overtime pay when necessary. Company vehicles are provided, and per diems are covered for overnight travel, which occurs approximately 5-10% of the time.

Company Overview

IMS Technology Services, Inc. is an award-winning provider of systems integration, virtual meetings, webcasting, content creation, and event staging solutions designed to foster collaboration, productivity, learning, and business communication.

Location

This position is based out of our Garnet Valley, Pa. office.



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