Customer Service Representative

4 weeks ago


Toledo, Ohio, United States Value City Furniture Full time

About the Role

The Customer Service Associate plays a critical role in delivering an exceptional customer experience at Value City Furniture. As a key member of our team, you will be responsible for providing top-notch service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Process transactions and handle customer payments
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction
  • Stay up-to-date on product knowledge and promotions to effectively communicate with customers

Requirements

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions
  • Availability to work a variety of shifts, including weekends and holidays

What We Offer

  • A competitive hourly rate and opportunities for advancement
  • A dynamic and supportive work environment
  • Ongoing training and development to enhance your skills and knowledge
  • A comprehensive benefits package, including medical, dental, and vision coverage

Join Our Team

If you are a customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. As a Customer Service Associate at Value City Furniture, you will have the chance to make a real difference in the lives of our customers and contribute to the success of our team.



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