Patient Access Department Lead
3 days ago
We are seeking a skilled Healthcare Operations Manager to lead our Patient Access department. As a key member of our team, you will be responsible for managing and coordinating department activities, ensuring exceptional service to internal and external customers, and maintaining current knowledge of regulatory agency requirements.
Key Responsibilities- Manage and coordinate department activities to ensure efficient and effective operations
- Act as a resource for internal and external customers, providing exceptional service and support
- Maintain current knowledge of regulatory agency requirements, including Joint Commission, CMS, HIPAA, and EMTALA
- Lead process improvement initiatives and participate in benchmarking to ensure departmental goals are met
- Develop and implement new policies and procedures to improve workflow and effectiveness of the department
- Previous management experience required
- Experience with software and systems used in the department preferred
- Previous experience in the healthcare field preferred
- High School Diploma or equivalent required
- Bachelor's degree in business or related field preferred
We offer a comprehensive benefits package, including day-one comprehensive health, vision, and dental coverage, PTO, tuition reimbursement, and employer-matched retirement funds.
About MercyMercy is a healthcare organization dedicated to providing compassionate care and exceptional service. We are committed to creating a supportive community that allows our team members to grow and thrive in their careers.
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Patient Access Coordinator
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Patient Access Coordinator
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