Linen Rental Operations Manager
1 week ago
Leadership Opportunity for a Regional Family-Owned Company
Tarheel Linen Service, Inc. is seeking a seasoned professional to lead our office operations. As a key member of our management team, you will be responsible for maintaining our office systems, providing exceptional customer service, and supervising a small team of customer service professionals.
This is an exciting opportunity to contribute to the growth and success of a family-owned business that has served customers since 1934. If you are a motivated and results-driven individual with a passion for leadership and customer service, we encourage you to apply.
- Administer operational procedures for AP/ AR/ inventory control and customer service
- Manage our automated, customer-driven office with a focus on delivering exceptional customer experiences
- Responsible for daily, weekly, and monthly analytics and reporting
- Keep accurate financial records
- Maintain high performance ratings regarding customer service surveys
- Maintain a disciplined and detailed Accounts Receivable
- Assists in other areas and/or departments as requested
- Manages personnel handling 'front line' contact responsibilities of customer network
- Communicate in an open, considerate manner with associates, managers, hubs, customers, and vendors
- Create an environment of trust by giving and receiving honest communication
- Lead and motivate by example
Requirements
- High school diploma or equivalent
- Ability to use the computer competently, expert abilities with Microsoft Office, MS Word and Excel proficiency
- Ability to read purchase orders, packing slips, shipping documents
- Ability to read, interpret and act upon company generated reports
- Must be comfortable communicating with all levels of management
- Must have a positive attitude and be team oriented
- Must be able to lead and motivate by example
Benefits
- Work in a positive culture where people are recognized and make a difference
- Paid Holidays
- Paid Vacation
- Group benefits package (Medical, Dental, Short Term Disability, Vision, Life Insurance, and 401k with generous company match)
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