Housekeeping Manager

1 week ago


Findlay, Ohio, United States Hancock Hotel Full time
Position Overview:

The Housekeeping Manager is essential in delivering exceptional guest experiences by ensuring cleanliness, availability of amenities, and addressing special requests. Leading the housekeeping team involves mentoring and training staff, delegating tasks, managing supplies, and maintaining high cleanliness standards.

  • Oversee the needs of incoming and outgoing guests
  • Efficiently organize team schedules
  • Uphold brand cleanliness standards
Key Responsibilities:
  • Proactively oversee cleanliness across the hotel
  • Ensure adherence to brand standards
  • Recruit, train, and nurture the housekeeping team
  • Adjust team schedules based on occupancy levels
  • Lead departmental objectives and budget management
  • Follow safety and security protocols
  • Facilitate effective communication with other hotel departments
  • Address guest concerns in a timely manner
  • Maintain professionalism and comply with emergency procedures
Qualifications for Success:
  • Minimum of 1 year of experience in hotel housekeeping
  • High School diploma or equivalent
  • Strong communication abilities
  • Physical demands include frequent standing and walking, bending, and lifting up to 30 pounds
About Hancock Hotel:

Hancock Hotel is dedicated to providing outstanding hospitality services, emphasizing the importance of diversity and inclusivity within its workforce. The company fosters a collaborative, flexible, and fair work environment. Equal Opportunity Employer.



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