Care Coordinator Home Care Specialist

4 days ago


Bloomfield Hills, Michigan, United States Alliance Senior Care Full time
Job Description

We are seeking a highly organized and compassionate Care Coordinator to join our team at Alliance Senior Care. As a Care Coordinator, you will play a vital role in creating and maintaining schedules for the delivery of services to clients by care providers.

The ideal candidate will be empathetic, highly organized, and possess excellent customer service skills and relationship building skills. Responsibilities include coordinating internal and external staffing needs, assigning clients to the appropriate caregivers, and maintaining an up-to-date list of on-call and backup staff.

Responsibilities
  • Coordinate internal and external staffing needs to ensure seamless delivery of services
  • Assign clients to the most suitable caregivers based on their needs and availability
  • Use our agency's scheduling software to manage schedules and make adjustments as needed
  • Maintain a list of on-call and backup staff to secure last-minute coverage
  • Communicate with caregivers regarding updates or changes to their schedule
  • Inform managers and clients of any schedule or staffing changes
  • Assist in the hiring, training, and management of new staff
Qualifications
  • High school diploma or equivalent
  • Previous experience as a Home Care Scheduler or similar role is preferred
  • Highly organized with attention to detail and ability to multitask
  • Comfortable with Microsoft Office and other computer programs
  • Excellent customer service and interpersonal skills


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